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MCS 7816-I4 with CUCM 7.1.3b booting issue

Bhavani Sankar
Beginner
Beginner

Hi ,

I am facing problem with CUCM 7.1.3 , as it is not booting and throwing the below mentioned error message. I am attaching the error snap shot also.This model server is having only one HDD of 250 GB capacity.

Error Message-- "ext3-fs error (device/sd 6) in start-transaction journal has abborted".

Please let me know it there is any solution for this issue.

Thanks in advance.

Regards

Sankar.

1 Accepted Solution

Accepted Solutions

Similar issue is handled already on this thread https://supportforums.cisco.com/thread/2083723 .

Always, do a casual search on this forum for the issues faced. Saves time.

GP.

View solution in original post

10 Replies 10

Gajanan Pande
Cisco Employee
Cisco Employee

Did you complete the manual file system check ( using recovery disk ) as shown in the snapshot ?

GP.

No. Can you share me the procedure.

If you observe the screenshot carefully, the procedure is very much provided in it. Reboot the system & follow the steps prompted to complete Manual File System Check ( FSCK ). Keep the recovery disk handy with you & insert in the driver whenever prompted & continue with next pr0mpted steps.

Refer the OS admin guide for your CUCM version available on CCO for any such activities.http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_maintenance_guides_list.html

If it appears difficult to perform, feel free to raise a TAC case with Cisco.

Pls rate the post if it helps.


GP.

IS the recovery disk and CUCM installation disk same?

No you need to download the Recovery software for your CUCM from CCO, here it is http://www.cisco.com/cisco/software/type.html?mdfid=282421166&catid=278875240&i=rp

Also refer the document http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080b1f305.shtml

Pls rate the post if it helps.


GP.

Similar issue is handled already on this thread https://supportforums.cisco.com/thread/2083723 .

Always, do a casual search on this forum for the issues faced. Saves time.

GP.

Hi GP,

Thanks a ton. I resolved it by recovery DVD, which came from cisco.

Regards

Sankar.

NP Sankar, Glad I could assist.

Thanks for the nice ratings.

Cheers !!

GP.

Hi Gajanan,

We have MCS 7816-I4 with CUCM 7.1.3b and got the same issue. Pl find the attached photo. 

The link provided above is no longer working. Great if you can helpIMG_2341.JPG

Jaime Valencia
Hall of Fame Cisco Employee Hall of Fame Cisco Employee
Hall of Fame Cisco Employee

If you mean the link for the recovery disk, right now your only chance would be your SE.

HTH

java

if this helps, please rate
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