06-06-2014 10:44 PM - edited 03-16-2019 11:01 PM
Hi All,
I have a situation where Media Resources (Xcoder, Conferencing and MTP) are not getting registered. It gives status as for Xcoder, Conferencing and MTP :
Transcoding Oper State: ACTIVE_IN_PROGRESS - Cause Code: CCM_REGISTER_FAILED
TCP Link Status: NOT_CONNECTED, Profile Identifier: x
Any suggestion to resolve this ?
Thanks !
06-07-2014 12:12 AM
please explain it little bit more, where are you trying to register them? is it CUCM or CME ?
If cme, then post the show run plz.
Suresh
06-07-2014 12:26 AM
Thanks for your reply
Its CUCM v8.
In CUCM, Xcoder, Conferencing and MTP status is unknown
On GW, i am getting error as mentioned in my first post.
I have checked DSP staus as OK
profiles are also associated with ccm.
06-07-2014 12:40 AM
There can be below issues here..
1. Might be callmanager service OR Cisco IP Voice Media Streaming App service is not activated on CUCM.
2. Have you given same profile name in CUCM while configuring these (as per gateway config)?
3. Is CUCM is reachable from voice router ?
If all above are okay then please share the gateway' running configuration.
Suresh
06-07-2014 01:11 AM
Hi,
In addition to what Suresh has asked, please make sure you are using correct names[Device Name] in CUCM with what u have configured in Router.
regds,
aman
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