MediaList Exhausted

[jason._charles]

Good morning,

I received the following alert below this morning, RTMT still states that it is in safe range but I just wanted to know if there is anything that can be done to mitigate the situation:

Number of MediaListExhausted events exceeds 0 within 60 minutes.

The alert is generated on Thu Jan 12 08:00:06 EST 2012 on cluster StandAloneCluster.

There are 2 MediaListExhausted events (up to 30) received during the monitoring interval From Thu Jan 12 07:38:06 EST 2012 to Thu Jan 12 08:38:06 EST 2012:

MediaResourceListExhausted Originated from CallManager
MediaResourceListName : MRGL01-xo-for54-agents
MediaResourceType : MediaTerminationPoint
NodeID : icmcucmsub4

MediaResourceListExhausted Originated from CallManager
MediaResourceListName : MRGL01-xo-for54-agents
MediaResourceType : MediaTerminationPoint
NodeID : icmcucmsub4

[Leonardo Santana]

Hello Jason

Medialist exhausted means that CUCM has gone through all the devices  in the Media Resource Group and was not able to assign a device to use. You can do this , Log in to RTMT , click on the Alert Menu> Set alert  Properties > Select the  alerts you are getting and uncheck the Enable Alert box or selecting the alert type MediaListExhausted andchoose  next, then you will be able to configure a Threshold to trigger the  alert only when the number of MediaListExhausted events exceed a certain  number within an hour. This will reduce the number of alerts of this type.

If you want too take a look on CUCM RTMT documentation, in Alert section.

Rate this if helps you

Thanks

Leonardo

[jason._charles]

What is a safe number for the threshold to be configured to, it was currently set at 0 times within the last 60 minutes?

[Leonardo Santana]

40 minutes, but take will decrease the alerts.

https://supportforums.cisco.com/docs/DOC-4108

Ajust thee time according your need