12-16-2008 10:16 AM - edited 03-15-2019 03:06 PM
I have an HP DL320 G5 418044-001. I am trying to install MPE 2.0.3 on it and I receive the error message of "Unknown platform for checking harddisk."
Even though this server is older this should be a supported model for installation.
12-16-2008 01:46 PM
Update:
I tried to install CUCM 7 just to see what it would do. It sees the machine as a MCS-7828-H3-2133. I can install CUCM 7, CUCMBE 7, or Unity Connection.
This is not an unsupported platform.
12-19-2008 08:26 AM
The other error that I get is "Error detecting proper harddrive configuration" What is the proper harddrive configuration? I know that this is a supported platform.
Can anyone help on this?
01-26-2009 05:43 PM
Your server is the configuration equivalent of the Cisco MCS 7825-H3. Going by the part number you gave, that indicates it was purchased thru an HP reseller. It is, technically, a supported platform - but you will need to verify your hardware specs (as-is) vs. info in the following links. If everything adds up, then it may be worth a TAC case to discuss. In particular, verify the RAM and number of disk drives.
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