We've been having intermittent MeetMe issues since we installed our system a year ago. We are using Call Manager 8.5 with the software MeetMe bridges. Max participants is set at 50. We only have 150 ppl in our entire company and the most concurrent meetings that would ever occur would be three, but usually it's only 1 with less than 10 people.
Someone will initiate the MeetMe, and someone dialing in will get a busy signal as if the MeetMe hasn't started yet. It has happened when both internal and external people dial in, and after two or three times they are able to get in. I have triple checked to make sure it wasn't user error. I have had several tickets opened and subsequently closed because they are so hard to track; I can't replicate it, it only happens (or is only reported to me) once a month or so, and there are no discernable patterns. So I haven't had any resolution but people are starting to abandon MeetMe and are asking for another solution, which means more $... Does anyone have any suggestions? Things I can check in the system? Things that might help replicate? Similar experience?
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I’m recruiting participants for an upcoming study looking at large meeting troubleshooting in Control Hub. If you’d like to participate, please fill out this quick, 2 min. survey. Thanks! https://www.surveymonkey.com/r/...
Don't you just hate having to run RTMT in a virtual machine, well here it runs in an app for mac. I have complied a version for CUCM 14.x ( from a version I got for 11.x ) It works on older versions also. Here it is https://haffi.is/rt...
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What is the Real-Time Monitoring Tool (RTMT) and how do I use it? In addition to an overview of the components of the tool and the interface, attendees will learned how to use it to g...
The purpose of this document is to provide troubleshooting insight into a well-known issue for the IM&P nodes when going to the Presence Topology Page and seeing all the services as Unknown, even though they are started as shown on the ...