Meetme using Unity Connections

[jeffrey-young]

Good morning.  I have configured Meetme to use Unity Connections to record a name for Meetme conferences per the following post:

https://supportforums.cisco.com/thread/294044

Everything is working great, with the exception of dropping a caller.  I'm looking for a little assitance as to how to configure the system to allow the meeting organizer to accept/reject someone joining the conference.

Thank you,

Jeff

[Jaime Valencia]

Once this is configured the supervised transfer, after it dials and joins the meetme, will ask whether you want to take the call or not. If I recall it's 1 to accept or 2 to send to VM.

HTH

java

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[jeffrey-young]

That's the piece that is not happening.  It's not asking if i want to take the call or not, it announces the name, and drops the person into the conference.

[Jaime Valencia · Accepted solution]

Most likely:

Ask Me If I Want to Take the Call is unchecked in your call handler.

HTH

java

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[jeffrey-young]

That was indeed the issue.  Thank you for your original post 2 yrs ago on this topic and the help today!

[Jaime Valencia]

You're very welcome.

java

[jeffrey-young]

I do have one last question in regards to this.  I notice that you press 1 to accept and 2 to send to voicemail.  Can i change those options?  As in pressing 2 hangs up or drops the call?  Where would that be, i've looked around on the caller input for CH2 and i don't see where that would be defined...

thank you

[Jaime Valencia]

You can't change those.

HTH

java

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[jeffrey-young]

I can change the behavior of that mailbox though right?  Instead of play the greeting and take a message, i can have it play nothing, and hang up?

[Jaime Valencia]

Yeah, you can change the behavior on the actual mailbox.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk