02-16-2012 06:13 AM - edited 03-16-2019 09:37 AM
Good morning. I have configured Meetme to use Unity Connections to record a name for Meetme conferences per the following post:
https://supportforums.cisco.com/thread/294044
Everything is working great, with the exception of dropping a caller. I'm looking for a little assitance as to how to configure the system to allow the meeting organizer to accept/reject someone joining the conference.
Thank you,
Jeff
Solved! Go to Solution.
02-16-2012 07:09 AM
Most likely:
Ask Me If I Want to Take the Call is unchecked in your call handler.
HTH
java
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02-16-2012 06:59 AM
Once this is configured the supervised transfer, after it dials and joins the meetme, will ask whether you want to take the call or not. If I recall it's 1 to accept or 2 to send to VM.
HTH
java
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02-16-2012 07:05 AM
That's the piece that is not happening. It's not asking if i want to take the call or not, it announces the name, and drops the person into the conference.
02-16-2012 07:09 AM
Most likely:
Ask Me If I Want to Take the Call is unchecked in your call handler.
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
02-16-2012 07:19 AM
That was indeed the issue. Thank you for your original post 2 yrs ago on this topic and the help today!
02-16-2012 07:21 AM
You're very welcome.
java
02-17-2012 06:49 AM
I do have one last question in regards to this. I notice that you press 1 to accept and 2 to send to voicemail. Can i change those options? As in pressing 2 hangs up or drops the call? Where would that be, i've looked around on the caller input for CH2 and i don't see where that would be defined...
thank you
02-17-2012 06:51 AM
You can't change those.
HTH
java
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02-17-2012 06:53 AM
I can change the behavior of that mailbox though right? Instead of play the greeting and take a message, i can have it play nothing, and hang up?
02-17-2012 08:04 AM
Yeah, you can change the behavior on the actual mailbox.
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
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