Hello Todd,
I would say that only way to isolate it being a CUC issue is doing a packet capture and hear the audio.
1- Using CLI(command line interface) thru a remote connection as i.e Putty of the CUC.
2- This command starts the initiation of gathering packets: utils network capture eth0 count 100000 size all file .
Where 'filename' is a random name that you would like to provide; the 'count' is the size of the packets that will be captured.
Once this capture is running you can reproduce the issue and once you finish hold Crtl+C and that will terminate the capture session.
3- The file will be saved in platform/cli/filename.cap
Where 'filename' is a random name that you provided.
4- Gather the packet capture from RTMT (Real Time Monitoring Tool), you can see the screenshot in the link below with further information:
https://supportforums.cisco.com/docs/DOC-11599
Then to hear the packet capture using Wireshark you would open the file and then go to:
Telephony>Rtp> Show all streams> Click on the stream based on the Source and Destination Address> Click Analyze> Player> Decode> Play the file.
If it is not stuttering the issue would be somewhere else and is reaching Unity Connection that way.
Regards,
|>@|/i|>
