Solved: MGCP Gateway no registering with CUCM 8.0.2

elliotfoley · ‎10-18-2012

Hi,

I hope someone can help me. I've scoured the forums and support documents but can't seem to determine why my 1760-V Gateway won't register correctly with my CUCM 8.0.2 running on VMWare. From my reading it looks as if they are communicating with each other but just doesn't seem to register properly. Or whether it has in fact and I'm just being stupid. Your help is greatly appreciated

Voice-GW#sh version

Cisco IOS Software, C1700 Software (C1700-IPVOICE-M), Version 12.3(11)T11, RELEASE SOFTWARE (fc3)

Technical Support: http://www.cisco.com/techsupport

Compiled Thu 24-Aug-06 15:54 by dchih

ROM: System Bootstrap, Version 12.2(7r)XM2, RELEASE SOFTWARE (fc1)

Voice-GW uptime is 5 hours, 7 minutes

System returned to ROM by power-on

System restarted at 09:28:14 UTC Thu Oct 18 2012

System image file is "flash:c1700-ipvoice-mz.123-11.T11.bin"

Cisco 1760 (MPC860P) processor (revision 0x600) with 114981K/16091K bytes of memory.

Processor board ID FOC09271DDE (1411088033), with hardware revision 0000

MPC860P processor: part number 5, mask 2

1 Ethernet interface

1 FastEthernet interface

2 Voice FXO interfaces

32K bytes of NVRAM.

32768K bytes of processor board System flash (Read/Write)

Configuration register is 0x2102

Voice-GW#sh run | i ip domain

Voice-GW#

Voice-GW#sh ccm-manager

MGCP Domain Name: Voice-GW

Priority Status Host

============================================================

Primary Registered 172.16.1.101

First Backup None

Second Backup None

Current active Call Manager: 172.16.1.101

Backhaul/Redundant link port: 2428

Failover Interval: 30 seconds

Keepalive Interval: 15 seconds

Last keepalive sent: 14:54:34 UTC Oct 18 2012 (elapsed time: 00:00:05)

Last MGCP traffic time: 14:54:34 UTC Oct 18 2012 (elapsed time: 00:00:05)

Last failover time: None

Last switchback time: None

Switchback mode: Graceful

MGCP Fallback mode: Not Selected

Last MGCP Fallback start time: None

Last MGCP Fallback end time: None

MGCP Download Tones: Disabled

Configuration Auto-Download Information

=======================================

No configurations downloaded

Current state: Waiting for commands

Configuration Download statistics:

Download Attempted : 2

Download Successful : 2

Download Failed : 0

Configuration Attempted : 1

Configuration Successful : 0

Configuration Failed(Parsing): 0

Configuration Failed(config) : 1

Last config download command:

Configuration Error History:

voice-port 2/0signal loopStart

FAX mode: cisco

Voice-GW#sh mgcp

MGCP Admin State ACTIVE, Oper State ACTIVE - Cause Code NONE

MGCP call-agent: 172.16.1.101 2427 Initial protocol service is MGCP 0.1

MGCP validate call-agent source-ipaddr DISABLED

MGCP validate domain name DISABLED

MGCP block-newcalls DISABLED

MGCP send SGCP RSIP: forced/restart/graceful/disconnected DISABLED

MGCP quarantine mode discard/step

MGCP quarantine of persistent events is ENABLED

MGCP dtmf-relay for VoIP is SDP controlled

MGCP dtmf-relay for voAAL2 is SDP controlled

MGCP voip modem passthrough disabled

MGCP voaal2 modem passthrough disabled

MGCP voip modem relay: Disabled.

MGCP TSE payload: 100

MGCP T.38 Named Signalling Event (NSE) response timer: 200

MGCP Network (IP/AAL2) Continuity Test timer: 200

MGCP 'RTP stream loss' timer disabled

MGCP request timeout 500

MGCP maximum exponential request timeout 4000

MGCP rtp unreachable timeout 1000 action notify

MGCP gateway port: 2427, MGCP maximum waiting delay 3000

MGCP restart delay 0, MGCP vad DISABLED

MGCP rtrcac DISABLED

MGCP system resource check DISABLED

MGCP xpc-codec: DISABLED, MGCP persistent hookflash: DISABLED

MGCP persistent offhook: ENABLED, MGCP persistent onhook: DISABLED

MGCP piggyback msg ENABLED, MGCP endpoint offset DISABLED

MGCP simple-sdp ENABLED

MGCP undotted-notation DISABLED

MGCP codec type g711ulaw, MGCP packetization period 20

MGCP JB threshold lwm 30, MGCP JB threshold hwm 150

MGCP LAT threshold lwm 150, MGCP LAT threshold hwm 300

MGCP PL threshold lwm 1000, MGCP PL threshold hwm 10000

MGCP CL threshold lwm 1000, MGCP CL threshold hwm 10000

MGCP playout mode is adaptive 60, 40, 200 in msec

MGCP Fax Playout Buffer is 300 in msec

MGCP media (RTP) dscp: ef, MGCP signaling dscp: af31

MGCP default package: line-package

MGCP supported packages: gm-package dtmf-package trunk-package line-package

hs-package rtp-package ms-package dt-package mt-package

sst-package

MGCP Digit Map matching order: shortest match

SGCP Digit Map matching order: always left-to-right

MGCP VoAAL2 ignore-lco-codec DISABLED

MGCP T.38 Max Fax Rate is DEFAULT

MGCP T.38 Fax is DISABLED

MGCP T.38 Fax ECM is ENABLED

MGCP T.38 Fax NSF Override is DISABLED

MGCP T.38 Fax Low Speed Redundancy: 0

MGCP T.38 Fax High Speed Redundancy: 0

MGCP control bind :DISABLED

MGCP media bind :DISABLED

MGCP Upspeed payload type for G711ulaw: 0, G711alaw: 8

MGCP Static payload type for G.726-16K codec

MGCP Dynamic payload type for G.726-24K codec

MGCP Dynamic payload type for G.Clear codec

MGCP Guaranteed scheduler time is disabled

Voice-GW#sh mgcp endpoint

Voice-GW#

Voice-GW#sh mgcp connection

Voice-GW#

Voice-GW#sh diag

Slot 0:

C1760 1FE VE 4SLOT DV Mainboard Port adapter, 4 ports

Port adapter is analyzed

Port adapter insertion time unknown

EEPROM contents at hardware discovery:

Hardware Revision : 6.0

PCB Serial Number : FOC09271DDE

Part Number : 73-7167-06

Board Revision : A0

Fab Version : 04

Product (FRU) Number : CISCO1760

EEPROM format version 4

EEPROM contents (hex):

0x00: 04 FF 40 03 16 41 06 00 C1 8B 46 4F 43 30 39 32

0x10: 37 31 44 44 45 82 49 1B FF 06 42 41 30 02 04 FF

0x20: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x30: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

Packet Voice DSP Module Slot 0:

Hardware Revision : 3.2

Part Number : 73-6726-01

Board Revision : A0

Deviation Number : 0-0

Fab Version : 03

PCB Serial Number : ICP0548003M

RMA Test History : 00

RMA Number : 0-0-0-0

RMA History : 00

Processor type : 02

Number of DSP's : 1

DSP memory size(in kwords): 256

Type of DSP : TMS320C549

Product (FRU) Number : PVDM-256K-4=

EEPROM format version 4

EEPROM contents (hex):

0x00: 04 FF 40 02 AC 41 03 02 82 49 1A 46 01 42 41 30

0x10: 80 00 00 00 00 02 03 C1 8B 49 43 50 30 35 34 38

0x20: 30 30 33 4D 03 00 81 00 00 00 00 04 00 09 02 FF

Packet Voice DSP Module Slot 1:

Not populated

WIC/VIC Slot 1:

Ethernet 10bT

Daughter card-Version 4 TLV Cookie Format

Hardware Revision : 3.0

Part Number : 73-5797-03

Board Revision : A0

Deviation Number : 0-0

Fab Version : 02

PCB Serial Number : FOC09080GYR

RMA Test History : 00

RMA Number : 0-0-0-0

RMA History : 00

Top Assy. Part Number : 800-09311-03

Connector Type : 01

Chassis MAC Address : 0004.8d0c.ea06

Number of Slots : 255

Product (FRU) Number : WIC-1ENET=

VIC Slot 2:

Dual FXO EU Voice Interface Card

Hardware revision 1.0 Board revision B0

Serial number 0027306996 Part number 800-03639-03

FRU Part Number VIC-2FXO-EU=

Test history 0x00 RMA number 00-00-00

Connector type WAN Module

EEPROM format version 1

EEPROM contents (hex):

0x20: 01 16 01 00 01 A0 AB F4 50 0E 37 03 00 00 00 00

0x30: 58 00 00 00 02 01 04 01 FF FF FF FF FF FF FF FF

#sh voice port 2/0

Foreign Exchange Office EU 2/0 Slot is 0, Sub-unit is 2, Port is 0

Type of VoicePort is FXO

Operation State is DORMANT

Administrative State is UP

The Last Interface Down Failure Cause is Administrative Shutdown

Description is not set

Noise Regeneration is enabled

Non Linear Processing is enabled

Non Linear Mute is disabled

Non Linear Threshold is -21 dB

Music On Hold Threshold is Set to -38 dBm

In Gain is Set to 0 dB

Out Attenuation is Set to 3 dB

Echo Cancellation is enabled

Echo Cancellation NLP mute is disabled

Echo Cancellation NLP threshold is -21 dB

Echo Cancel Coverage is set to 64 ms

Echo Cancel worst case ERL is set to 6 dB

Playout-delay Mode is set to adaptive

Playout-delay Nominal is set to 60 ms

Playout-delay Maximum is set to 250 ms

Playout-delay Minimum mode is set to default, value 40 ms

Playout-delay Fax is set to 300 ms

Connection Mode is normal

Connection Number is not set

Initial Time Out is set to 10 s

Interdigit Time Out is set to 10 s

Call Disconnect Time Out is set to 60 s

Ringing Time Out is set to 180 s

Wait Release Time Out is set to 30 s

Companding Type is u-law

Region Tone is set for US

Analog Info Follows:

Currently processing none

Maintenance Mode Set to None (not in mtc mode)

Number of signaling protocol errors are 0

Impedance is set to 600r Ohm

Station name None, Station number None

Translation profile (Incoming):

Translation profile (Outgoing):

Voice card specific Info Follows:

Signal Type is loopStart

Battery-Reversal is enabled

Number Of Rings is set to 1

Supervisory Disconnect is signal

Answer Supervision is inactive

Hook Status is On Hook

Ring Detect Status is inactive

Ring Ground Status is inactive

Tip Ground Status is inactive

Dial Out Type is dtmf

Digit Duration Timing is set to 100 ms

InterDigit Duration Timing is set to 100 ms

Pulse Rate Timing is set to 10 pulses/second

InterDigit Pulse Duration Timing is set to 750 ms

Percent Break of Pulse is 60 percent

GuardOut timer is 2000 ms

Minimum ring duration timer is 125 ms

Hookflash-in Timing is set to 600 ms

Hookflash-out Timing is set to 400 ms

Supervisory Disconnnct Timing is set to 350 ms

Voice-GW#sh mgcp statistics

UDP pkts rx 879, tx 937

Unrecognized rx pkts 0, MGCP message parsing errors 0

Duplicate MGCP ack tx 0, Invalid versions count 0

CreateConn rx 0, successful 0, failed 0

DeleteConn rx 0, successful 0, failed 0

ModifyConn rx 0, successful 0, failed 0

DeleteConn tx 0, successful 0, failed 0

NotifyRequest rx 19, successful 0, failed 19

AuditConnection rx 0, successful 0, failed 0

AuditEndpoint rx 19, successful 0, failed 19

RestartInProgress tx 445, successful 445, failed 0

Notify tx 405, successful 405, failed 0

ACK tx 0, NACK tx 38

ACK rx 434, NACK rx 407

IP address based Call Agents statistics:

IP address 172.16.1.101, Total msg rx 402,

successful 374, failed 28

System resource check is DISABLED. No available statistic

DS0 Resource Statistics

-----------------------

Utilization: 0.00 percent

Total channels: 0

Addressable channels: 0

Inuse channels: 0

Disabled channels: 0

Free channels: 0

Once again thanks for your help in advance

acampbell · ‎10-18-2012

Elliot,

Your IOS is older so you need to use

!

dial-peer voice 100 pots

port 2/0

application mgcpapp

!

no mgcp

!

mgcp

!

Regards,
Alex.
Please rate useful posts.

Regards, Alex. Please rate useful posts.

View solution in original post

Jorge Armijo · ‎10-18-2012

Hi,

Agree with Alex, I missed that!

-- Jorge Armijo Please remember to rate helpful responses and identify helpful or correct answers.

View solution in original post

Jorge Armijo · ‎10-18-2012

Hi,

If you issue "show mgcp end" and you're not getting a positive result, it means that for some reason the Gateway is not taking the MGCP dial-peers for the FXO ports, you can try by adding manually those dial-peers:

dial-peer voice 100 pots

port 2/0

service mgcpapp

Then issue "no mgcp" and "mgcp" and reset the GW on CUCM.

Please give it a try and let us know!

--

Jorge Armijo

-- Jorge Armijo Please remember to rate helpful responses and identify helpful or correct answers.

elliotfoley · ‎10-18-2012

should the service mgcpapp command be run from inside the dial-peer config? because:..........

Voice-GW(config-dial-peer)#?

DIALPEER configuration commands:

answer-address The Call Destination Number

application The selected application

authentication SIP Digest Authentication Configuration

call-block Incoming Call Blocking

capacity capacity update timer config

carrier-id Configure Carrier ID

clid Caller ID option

corlist set the Class of Restriction lists

default Set a command to its defaults

description Dialpeer specific description

destination Outbound dial-peer match config

destination-pattern A full E.164 telephone number prefix

digit-strip Use digit strip option for the POTS digits replacement

direct-inward-dial Use Called Number as final call destination

dnis-map The name of a configured dnis-map

exit Exit from dial-peer configuration mode

fax Configure fax

forward-digits Configure the destination digits forward of this dialpeer

huntstop Stop hunting on Dial-Peers

incoming Incoming called number

information-type Information type for dialpeer

max-conn Sets the maximum connections per peer, negation sets to

unlimited

no Negate a command or set its defaults

numbering-type The calling/called party numbering type

permission set the call orig/term permission of this dialpeer

port Voice port associated with this peer

preference Configure the preference order of this dialpeer

prefix The pattern to be dialed before the dialed num

register Register the E.164 number of this dial peer with gatekeeper

resource Resource allocation policy

session The session [ target | protocol | transport ] for this peer

shutdown Change the Admin State of this peer to down (no->up)

supplementary-service Config supplementary service features

supported-language Language(s) supported by the peer

tgrep TGREP config

tone Generate tones

translate-outgoing Translation rule

translation-profile Translation profile

trunk-group-label Configure Trunk Group Label

trunkgroup trunk groups associated with this peer

voice Configure GATEWAY dial-peer for voice services

voice-class Set Dial-peer voice class control parameters

could it be an ios version problem?

Jorge Armijo · ‎10-18-2012

Hi,

Yes, you should be able to see the command "service". Maybe you can try with a newer IOS, on the "T" train:

IP VOICE W/O CRYPTO

c1700-ipvoice-mz.124-15.T9.bin

I was lookign at the Feature Navigator and didn't find any specification on the FXO ports, so you may give it a try.

--

Jorge Armijo

-- Jorge Armijo Please remember to rate helpful responses and identify helpful or correct answers.

Rafael Carvalho · ‎10-18-2012

If you are using the host name as it is configured on the IOS gateway, the name that you enter in Domain name field must match exactly.

For example, if the hostname is configured on the gateway to resolve to vg200-1 and the IP domain name is not configured, enter the hostname in this field (in this case, vg200-1).

If the hostname is configured on the gateway as vg200-1 and the IP domain name is configured on the gateway as cisco.com, enter vg200-1.cisco.com in Domain name field.

acampbell · ‎10-18-2012

Elliot,

Your IOS is older so you need to use

!

dial-peer voice 100 pots

port 2/0

application mgcpapp

!

no mgcp

!

mgcp

!

Regards,
Alex.
Please rate useful posts.

Regards, Alex. Please rate useful posts.

Jorge Armijo · ‎10-18-2012

Hi,

Agree with Alex, I missed that!

-- Jorge Armijo Please remember to rate helpful responses and identify helpful or correct answers.

elliotfoley · ‎10-18-2012

Alex, Jorge thanks very much for this it has worked. Is there any reasoning for this or is it just a bug?