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Migration of CUCM and CUCX

I plan to execute an upgrade of CUCM and CUCX from version  7.1.3.30000-1  to a version  9.1.1.20000-5 (CUCM) as well  CUCX 7.0(1)SR05_Build504  to 9.0.2.10000-71(CUCX) respectively on a VMware ESXI 5.0 . I will be grateful if someone finds a little time to help me to make the upgrade plan

Cisco unified contact center express

Current version :Cisco application administration-7.0(1)SR05_Build504

                  pakage cisco unified ccx premium

                  cluster default

New version: Cisco Unified CCX Administration

             System version : 9.0.2.10000-71

Cisco Unified Call Manager

Current version :sysystem version 7.1.3.30000-1

New version:system version 9.1.1.20000-5

Please check the snapshot of the current versions

Regards

Akhilesh Nambiyath       

Regards Akhilesh Nambiyath
2 REPLIES 2
Jaime Valencia
Hall of Fame Cisco Employee

Start by reviewing the CUCM and UCCX, HW and SW compatibility guides.
Then read the RNs for both products, along with the upgrade guides, all such info is available on cisco.com.
Thats your first step in choosing an upgrade plan.

At some point once you're on versions which are supported on ESXi, you'll DRS from MCS into UCS

Sent from Cisco Technical Support iPad App

HTH

java

if this helps, please rate
Jaime Valencia
Hall of Fame Cisco Employee

Since you're a partner you should be able to go here, then it's time to do some reading

https://communities.cisco.com/community/partner/collaboration/migration?view=overview

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate
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