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Missed Call Alert to Outlook

Siva chinap
Level 5
Level 5

Is there any way i can get  missed call alerts to Exchange from CUCM?

5 Replies 5

Rajkumar Yadav
Level 4
Level 4

Hi Siva,

There is new feature in CUC 11.0, not sure why you mentioned CUCM 

Please go through below details.

Missed Call Notification

Missed call Alert feature allows the end user to receive the missed call alerts on email. The user has the option of either getting the missed call with summary notifications or receiving only the missed call alerts. For more information on default templates and settings for messaging assistant, see System Administration Guide for Cisco Unity Connection Release 11.x at

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/11x/administration/guide/11xcucsagx.html.

Regards,

Raaj

Hi Raj,

Customer not Deployed CUC, he wants the feature with CUCM.

Hi Siva,

If CUCM is 9.x or higher version then CUC will not consume license for node.

End user will consume license for this feature.

With CUCM alone it is not possible as Amit already confirmed.

Regards,

Raaj

Hello,

If you have an integration between you Lync and you IMP it's possible to get the notification.

Please rate if it help.

Regards

Amit Sharawat
Cisco Employee
Cisco Employee

On CUCM, it is not possible.

Please rate if helpful

~Amit

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