Missed Call Logs from a forwarded phone

[djr123games]

                 Hi, I have had a issue raised to me and I am not even sure if at all it was possible or indeed accurate but users are stating that things are different.

Since we upgraded from CUCM v 6 to CUCM v 8.6.2 a missed call log setting has stopped working on call forwarding.

Phone A is CFwdALL to Phone B

I call Phone A from Phone C and it forwards to Phone B (nobody answers)

I check Phone B call history and it says that Phone C has called Phone B , I doesn't say "forwarded from Phone A"

Is this working correctly or is the user stating a correct funtion has disapeared?

Any tips will be appreciated

[Rob Huffman · Accepted solution]

Hi there,

I hate to doubt user claims, but in this case I believe this

is working as designed

I have followed many threads with the same query and the results

are always exactly what you are seeing. Here's one with a wonderful answer

from Bill Bell @ CNC;

https://supportforums.cisco.com/message/3313209#3313209

I also re-tested this on our system a few minutes ago and you only see

the "forwarded from" while the call is in the ring-in state not in the Missed calls

main screen or details.

Cheers!

Rob

"go easy...step lightly...stay free " 

- The Clash

[djr123games]

Yes aftermore investigation I can conclude that user was talking poop.

Cheers Rob..