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missed calls comming to hunt number

networkexpert
Level 1
Level 1

Dear all,

how to get report of the missed calls comming to a hunt number 

cisco cucm 12.5

2 Replies 2

VoIP Engineer
Level 1
Level 1

You could get this through the default CAR tool. Set the "CDR Log Calls with Zero Duration Flag " to true in the Service Parameters for CallManager. This will log calls with 0 duration. then you can see those in CDR reports.

 

Another, possibly more user friendly option would be to use a 3rd part tool like VoIP Detective.  There are both free and paid versions of VoIP Detective.

HARIS_HUSSAIN
VIP Alumni
VIP Alumni
1) As described by Mason , You have to enable the CDR Log Call with Zero Duration Flag to true and use CAR Tool to filter out the calls. Best is to use the 3rd Party Tool to do the same.

*** Please rate helpful post; Mark "Accept as a Solution" if applicable

Thanks,
Haris
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