Missed calls in hunt group

[patomchaikamon78490]

Hello

 We had CUCM version 12.5 and found issue missed calls in hunt group. when a hunt group received a call. Every calls as a missed calls even they are answered by any member of hunt group. Can we configure don't show missed call if some member of hunt group received?

  If have any way for find out solution please suggest us.

[Nithin Eluvathingal]

Refer this BUG-ID CSCul73112

[patomchaikamon78490]

Hi Nithin

  Solution did you suggest us for Broadcast algorithm but we use top-down algorithm of hunt pilot.

Regards,

Tom

[Roger Kallberg]

If you think of this it would actually be a missed call as it was presented to the phone, but not answered on that specific device. Then the routing logic for the hunt list will send the call onwards to the next in the list to eventually be answered hopefully. CM treat these in essence as separate calls to each of the devices and as such it can AFAIK not go back to a previous called device and change the call status to answered.