Buy or Renew
Buy or Renew
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
777
Views
0
Helpful
11
Replies

Mobile connect problem, H.323 gateway

mariusgggg
Beginner
Beginner

‎08-22-2013 06:58 AM - edited ‎03-16-2019 06:59 PM

Hi,

I have this problem, when call is initiated from public number to my desk phone  ( RDP number is set to my cell phone) , mobile connect  would not  initiate call  to my cell phone number.  I can call that cell phone number from my desk phone. Also mobility works  when I call from one desk phone to another, call is ininitated to RDP cell number.

I believe that has someting to do with  gateway sending redirect to provider, and provider ignoring that request ?  Are there any settings that I can do on gateway/CUCM to  hairpin that call on gateway ?

thanks.

Labels:
0 Helpful
11 Replies 11

Amine Nouasri
Participant
Participant

‎08-22-2013 07:25 AM

Please post a debug isdn q931 of a failed redirected call to your cell phone.

0 Helpful

mariusgggg
Beginner
Beginner
In response to Amine Nouasri

‎08-22-2013 01:21 PM

Hi,

I tried to debug q931, I believe I would no get signaling from CUCM to router at all. I will try again and will get back to You.

thanks.

0 Helpful

raymond00
Beginner
Beginner

‎08-22-2013 02:21 PM

If you're not seeing the calls reach your carrier and generate q931 output it's possible you don't have the correct CSS applied to the RDP.

0 Helpful