08-22-2013 06:58 AM - edited 03-16-2019 06:59 PM
I have this problem, when call is initiated from public number to my desk phone ( RDP number is set to my cell phone) , mobile connect would not initiate call to my cell phone number. I can call that cell phone number from my desk phone. Also mobility works when I call from one desk phone to another, call is ininitated to RDP cell number.
I believe that has someting to do with gateway sending redirect to provider, and provider ignoring that request ? Are there any settings that I can do on gateway/CUCM to hairpin that call on gateway ?
08-22-2013 07:25 AM
Please post a debug isdn q931 of a failed redirected call to your cell phone.
08-22-2013 01:21 PM
I tried to debug q931, I believe I would no get signaling from CUCM to router at all. I will try again and will get back to You.
08-22-2013 02:21 PM
If you're not seeing the calls reach your carrier and generate q931 output it's possible you don't have the correct CSS applied to the RDP.
08-23-2013 05:52 AM
Amnie , Raymond
So I tried today calling from outside, it looks like mobile connect does not even try to call my cell phone ( no signaling at all on the gateway. When I call desk to desk mobile connect works fine, call gets pined to my cell phone, so it can't be a CSS on RDP
08-23-2013 08:08 AM
This maybe sound a stupid question. Are you sure that the DID you are calling from the outside is pointed to the extension shared with your RDP?
08-23-2013 09:00 AM
See the Rerouting CSS in RDP and gateway
08-25-2013 12:28 PM
Check the Rerouting CSS on RDP. If still not works then capture trace from CUCM.
08-27-2013 04:44 AM
Amine, I am trying to reach the same extention from outside and other desk phone. For other desk phone works fine.
Selvarathan , Tapan - CSS looks fine - it works when I call from other desk phone
I will try to look for some traces.
08-27-2013 05:29 AM
Silly question, but under Remote Destination have you checked to make sure you have it set to send all calls to your cell? See the below screentshot for more details.
08-27-2013 05:37 AM
Yes, that is set to "always ring the destination"
08-29-2013 11:38 PM
Thanks to all for the intereset, I finally figure it out. It was fraud blocking profile on the gateway. I could not see that with debug isdn q931. Debug translation and dial-peer finally showed a problem.
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