Mobile connect problem, H.323 gateway

[mariusgggg]

Hi,

I have this problem, when call is initiated from public number to my desk phone  ( RDP number is set to my cell phone) , mobile connect  would not  initiate call  to my cell phone number.  I can call that cell phone number from my desk phone. Also mobility works  when I call from one desk phone to another, call is ininitated to RDP cell number.

I believe that has someting to do with  gateway sending redirect to provider, and provider ignoring that request ?  Are there any settings that I can do on gateway/CUCM to  hairpin that call on gateway ?

thanks.

[Amine Nouasri]

Please post a debug isdn q931 of a failed redirected call to your cell phone.

[mariusgggg]

Hi,

I tried to debug q931, I believe I would no get signaling from CUCM to router at all. I will try again and will get back to You.

thanks.

[raymond00]

If you're not seeing the calls reach your carrier and generate q931 output it's possible you don't have the correct CSS applied to the RDP.

[mariusgggg]

Amnie , Raymond

So I tried today calling from outside, it looks like mobile connect does not even try to call  my cell phone ( no signaling at all on the gateway.  When I call desk to desk  mobile connect works fine, call gets pined to my cell phone, so it can't be a CSS on RDP

thanks.

[Amine Nouasri]

This maybe sound a stupid question. Are you sure that the DID you are calling from the outside is pointed to the extension shared with your RDP?

[Selvarathnam Nadar]

See the Rerouting CSS in RDP and gateway

[Tapan Dutt]

Correct

Check the Rerouting CSS on RDP. If still not works then capture trace from CUCM.

Tapan

[mariusgggg]

Amine,  I am trying to reach the same extention from outside and other desk phone. For other desk phone works fine.

Selvarathan , Tapan  - CSS looks fine  - it works when I call from other desk phone

I will try to look for some traces.

thanks

[raymond00]

Silly question, but under Remote Destination have you checked to make sure you have it set to send all calls to your cell? See the below screentshot for more details.

[mariusgggg]

Yes, that is set to "always ring the destination"

[mariusgggg]

Thanks to all for the intereset,  I finally figure it out. It was fraud  blocking profile on the gateway. I could not see that with debug isdn q931. Debug translation and dial-peer finally showed a problem.