cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
446
Views
0
Helpful
3
Replies

Modify Feature Control Policy (Reorder Features)

Hello

I configured a Feature Policy for our 8961 IP Phones. That works fine but I like to reorder

the teatures.

We have to use the "More" button to reach the "PickUp" Function and we like to have this

function at the first level, I mean, without chosing the "More" Button first.

Is there a way to reorder those Features?

I know that the 8961 IP Phones doesn't use Softkey Templates so I have to use

the Feature Policy...

Thank you for any Feedback.

Regards,

Pascal

3 Replies 3

Chris Deren
Hall of Fame
Hall of Fame

What is your CUCM version? In newer versions all phones now support soft key templates that you can apply.

Chris

Sent from Cisco Technical Support iPhone App

Sorry, I forgot to mention the version...

We use CUCM 8.6.2 SU2...

Pascal

I believe you need version 9.1 for the softkeys, with previous versions there was no way to re-arrange the appearance.

HTH,

Chris