01-15-2014 03:33 AM - edited 03-16-2019 09:15 PM
Hello
I configured a Feature Policy for our 8961 IP Phones. That works fine but I like to reorder
the teatures.
We have to use the "More" button to reach the "PickUp" Function and we like to have this
function at the first level, I mean, without chosing the "More" Button first.
Is there a way to reorder those Features?
I know that the 8961 IP Phones doesn't use Softkey Templates so I have to use
the Feature Policy...
Thank you for any Feedback.
Regards,
Pascal
01-15-2014 05:09 AM
What is your CUCM version? In newer versions all phones now support soft key templates that you can apply.
Chris
Sent from Cisco Technical Support iPhone App
01-15-2014 05:21 AM
Sorry, I forgot to mention the version...
We use CUCM 8.6.2 SU2...
Pascal
01-15-2014 06:43 AM
I believe you need version 9.1 for the softkeys, with previous versions there was no way to re-arrange the appearance.
HTH,
Chris
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