cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
6789
Views
57
Helpful
17
Replies
Beginner

Re: MoH doesn´t work on PSTN

FYI, MoH audio file is base in CUCM, not in GW

It´s strange because When I remove MRG-MoH from MRGL.

Internal calls on hold hear a beep

and PSTN callers hear a beep

But If I add MRG-MoH in MRGL ,

Internal calls on hold hear MoH

and PSTN callers onhold hear silence

Regards

Beginner

MoH doesn´t work on PSTN

I have exactly the same issue; when pointing to MTP on the router MoH don't work when on CUCM it works

How did you manage to solve it...what version did you go to and do you have a bug ID?

Beginner

Re: MoH doesn´t work on PSTN

FWIW,

I encountered this issue with a CUBE running 15.1(4)M2.  Unicast MoH was not playing, just dead air.  When a call was placed on hold, a 'sh call active voice brief' indicated that the connected enpoint was "0.0.0.0", and packet counter was not incrementing.  Per the bug "CSCtl21854", there are 2 workarounds, a) disable CEF on the gateway, or b) enable Duplex streaming on CUCM.

I probably could have gotten away with disabling CEF, but I didn't feel too great about it.  So I went with option B, and that seems to have resolved the issue.  There do not appear to be any ill effects from this, but if anyone knows of any caveats, I'd appreciate hearing them. 

--Chris

CreatePlease to create content
Content for Community-Ad
July's Community Spotlight Awards