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MoH is playing from the sip trunk

zazaarty1
Level 1
Level 1

Hi currently when first users call to queue pilot number and go to the hold, the MoH is played correctly but MOH of sip trunk provider is played for the second caller to queue.

 

SIP trunk provider ---- CUBE ----- CUCM

 

Please guide me

 

2 Replies 2

haouaswajih
Level 3
Level 3

Dear,

DId you manage to solve this issue ? I have the exact same issue.

Thanks for your response in advance.

Best Regards.

Guillaume Roche
Level 1
Level 1

I have the exact same issue ...

but not for the second caller ...

All the calls in hold are with the moh of sip provider ... and i can't unhold calls .

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