03-23-2016 10:28 PM - edited 03-17-2019 06:19 AM
Hi
Im having issue with MOH with onbe of the branch gateway. The MOH is working fine with internal and with incoming calls from PSTN. However its not working with ougoing call to PSTN. The person on the other line dont hear anything at all.
I notice that the Muticast address are diffrent form incomming and outgoing calls.
Incomming call to PSTN MOH (working)
Current active multicast sessions : 1
Multicast RTP port Packets Call Codec Incoming
Address number in/out id Interface
===================================================================
239.1.1.1 16384 152/152 55719 g711ulaw Lo9
Outgoing call to PSTN (not working)
Current active multicast sessions : 1
Multicast RTP port Packets Call Codec Incoming
Address number in/out id Interface
===================================================================
239.1.1.3 16384 0/0 55722 g729r8 Lo9
SRST configuration
ccm-manager music-on-hold bind Loopback9
interface Loopback9
description *** locally significant only for MOH ***
ip address 192.168.9.9 255.255.255.255
ip pim sparse-dense-mode
call-manager-fallback
secondary-dialtone 0
max-conferences 2 gain -6
transfer-system full-consult
timeouts interdigit 4
ip source-address 10.1.1.1 port 2000
max-ephones 55
max-dn 105 dual-line
sdspfarm units 2
sdspfarm transcode sessions 2
dialplan-pattern 1 07340966.. extension-length 4 extension-pattern 66..
dialplan-pattern 2 340966.. extension-length 4 extension-pattern 66..
dialplan-pattern 3 66.. extension-length 4 extension-pattern 66..
transfer-pattern .T
moh sibelcoJuly2013.ulaw.wav
multicast moh 239.1.1.1 port 16384 route 192.168.9.9
time-zone 48
time-format 24
date-format dd-mm-yy
IP Multicast Routing Table
Flags: D - Dense, S - Sparse, B - Bidir Group, s - SSM Group, C - Connected,
L - Local, P - Pruned, R - RP-bit set, F - Register flag,
T - SPT-bit set, J - Join SPT, M - MSDP created entry, E - Extranet,
X - Proxy Join Timer Running, A - Candidate for MSDP Advertisement,
U - URD, I - Received Source Specific Host Report,
Z - Multicast Tunnel, z - MDT-data group sender,
Y - Joined MDT-data group, y - Sending to MDT-data group,
V - RD & Vector, v - Vector
Outgoing interface flags: H - Hardware switched, A - Assert winner
Timers: Uptime/Expires
Interface state: Interface, Next-Hop or VCD, State/Mode
(*, 239.1.1.1), 00:02:46/stopped, RP 0.0.0.0, flags: DP
Incoming interface: Null, RPF nbr 0.0.0.0
Outgoing interface list: Null
(10.40.162.254, 239.1.1.1), 00:02:46/00:01:05, flags: P
Incoming interface: Null, RPF nbr 0.0.0.0
Outgoing interface list: Null
(*, 239.1.1.3), 00:01:40/stopped, RP 0.0.0.0, flags: DCL
Incoming interface: Null, RPF nbr 0.0.0.0
Outgoing interface list:
Loopback9, Forward/Sparse-Dense, 00:01:40/stopped
(10.40.162.254, 239.1.1.3), 00:01:40/00:01:19, flags: L
Incoming interface: Null, RPF nbr 0.0.0.0
Outgoing interface list:
Loopback9, Forward/Sparse-Dense, 00:01:40/stopped
(*, 224.0.1.40), 05:25:49/00:02:50, RP 0.0.0.0, flags: DCL
Incoming interface: Null, RPF nbr 0.0.0.0
Outgoing interface list:
Loopback9, Forward/Sparse-Dense, 05:25:49/stopped
03-23-2016 11:42 PM
Hi,
your outgoing call is using a G.729 codec (it uses IP 239.1.1.3) ... why? Please double check your CUCM configuration for outgoing calls?
Best regards
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