MOH not playing at beginning

[xandershimmin1]

I have an issue with Music on Hold not playing from the beginning, It's only for any extra calls, The first call will hear the beginning but any calls after don't? I don't have multicast enabled anywhere yet it still doesn't seem to create different streams per call. Why is this?

I am running CUCM 8.6.

Thanks,

Alex.

[Mohammed al Baqari]

During active moh, issue this command on the node where moh server is registered. Please share the output

show perf query class "Cisco MOH Device"

[xandershimmin1]

Ok this is strange, I got this when 2 calls were on hold even though both played at the same time as if it was multicast

- Perf class (Cisco MOH Device) has instances and values:
MOH_2 -> MOHHighestActiveResources = 2
MOH_2 -> MOHMulticastResourceActive = 0
MOH_2 -> MOHMulticastResourceAvailable = 250000
MOH_2 -> MOHOutOfResources = 0
MOH_2 -> MOHTotalMulticastResources = 250000
MOH_2 -> MOHTotalUnicastResources = 250
MOH_2 -> MOHUnicastResourceActive = 2
MOH_2 -> MOHUnicastResourceAvailable = 248

[xandershimmin1]

Do you have any suggestions or info about this?

Cheers.

[xandershimmin1]

It seems like this must be a standard behavior for cucm 8.6?