11-07-2012 12:17 AM - edited 03-16-2019 02:03 PM
Dear i have issue in MOH its not working at all i upload the file and each configuration its ok
Transcoder is Register with GW
MRG-Software is not taking the ip Phones.
all services is restarted even CUCM is restart and its working on VMWear.
11-07-2012 05:54 AM
Do you get dead air or tone on hold?Sent from Cisco Technical Support iPhone App
11-07-2012 06:05 AM
Are you using unicast or multicast?
Chris
11-07-2012 08:11 AM
For MOH Configuration
If your using Unicast
1. Create MOH Server
2.Add MOH Server to MRGL
3.Add MRGL to MRG
4.Add MRG to the device pool which your IP phone are using.
If your using multicast, follow all above steps and then enable option for multicast in Audio management, MOH server, MRG.
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