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Engager

Multiline Jabber COP

I see that Jabber 12.0 is out with support for multi-line. Does anyone know where the COP is to add this support to CallManager?

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13 REPLIES 13
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VIP Collaborator

Re: Multiline Jabber COP

Jabber 12 is still in the Early Adopter Program. I believe you need to join the EAP to get the COP file.

 

Start here:

https://communities.cisco.com/community/technology/customer-connection

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Engager

Re: Multiline Jabber COP

All the clients are now available via cisco.com and users with Android & Apple devices are getting the updates automatically.

 

e.g. https://software.cisco.com/portal/pub/download/portal/select.html?release=12.0(0)&mdfid=284324806&softwarename=Jabber%20Software

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VIP Collaborator

Re: Multiline Jabber COP

Ah! I was unaware that Jabber 12 had been released.

 

The COP file is part of the Cisco Jabber for Windows Admin download from the Cisco Software download site. The specific COP file you are looking for is:  cmterm-jabber-desktop-eight-Lines.k3.cop.sgn

It is in the "CiscoJabber-Admin-ffr.12-0-0.zip", which can be downloaded from the "Jabber Software-12.0(0)" area.

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Beginner

Re: Multiline Jabber COP

Is Multiline only supported on Windows not MAC?

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Hall of Fame Cisco Employee

Re: Multiline Jabber COP

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Beginner

Re: Multiline Jabber COP

I thought I read MAC supports Multiline, however, it doesn't work on my MAC but it does on Windows.

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VIP Collaborator

Re: Multiline Jabber COP

Jabber Multiline is supported on Macs. In addition to the COP file, you will need Jabber 12 for Mac. Are you registering direct to CUCM or are you going through Expressway?

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Beginner

Re: Multiline Jabber COP

Connecting directly to the Network. Same as the windows machine. Jabber Windows and Jabber MAC are both on 12.0. I do see the additional lines grayed out on the Jabber Windows when connected via Expressway as expected. However, I don't see any additional grayed out lines (expressway) or active lines (enterprise) depending on how I am connected.


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Beginner

Re: Multiline Jabber COP

Maren....Do you know if Jabber 12 and multiline is working using Expressway?

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Engager

Re: Multiline Jabber COP

Jabber 12.1 supports this.

Gordon.
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Beginner

Re: Multiline Jabber COP

Thank you

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Hall of Fame Cisco Employee

Re: Multiline Jabber COP

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Enthusiast

Re: Multiline Jabber COP

Hi,
Please advise from where cna find Cop file - cmterm-jabber-desktop-eight-Lines.k3.cop.sgn.?
Warm Regard's
Amit Sahrma
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