cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
265
Views
0
Helpful
0
Replies
Highlighted
Beginner

Multiple AA scripts with embedded B-ACD

Hi,

 

I'm trying to set up multiple hunt groups that each have a queue controlled by an ACD script which in turn are envoked by multiple AA scripts using drop through mode. The reason for this is that each AA script needs its own drop through welcome message.

 

My issue is that I can't seem to find how to set up multiple AA scripts using the embedded versions as the dial peers use the embedded names to envoke the scripts (app-b-acd, app-b-acd-aa).

 

Is there a way I can set up multiple instances of these with unique names? It seems backwards that you would have to fall back to file based scripts to achieve this when the up-to-date scripts are now embedded.

0 REPLIES 0
Content for Community-Ad