We have the following situation.
1 phone with 4 remote destinations (SNR) for our technicians with different work schedules.
For 3 of them , is it a shift from 07:00 until 16:00 , so no problem.
But for one is it from 04:00 - to 07:00 and then from 16:00 until 22:00 and for this i see no solution to implement this with the time schedule in our CUCM with remote destination and SNR .
Any advice or work around?
our version is 22.214.171.12400-18
Thanks for your reply.
This is not really a solution, because our technicians need to change there working hours in the selfcare portal.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: