MWI madness - UC560/7965 handsets

[davidfield]

Hello All,

I'm positive I've read and tried almost every recommendation on Message Wait Indicator to get it to work on my 7965 handsets with UC560. 

I can leave a voicemail at the extension 210.  I can dial 399 and listen to my voicemails from extension 210. I can see the A800 in the ccsip debug being sent to 210.  I'll put this out there but surely I don't need to reboot the phone or uc560 after making the changes to resync MWI.

The entries in the service engine config match the ephone settings on the config.

I've attached:

- UC560 config

- SIP ccsip debug

- Service Module config

Any pointers greatly appreciated.

Regards

David

[davidfield]

Below is the debug after hangup of leaving voicemail message.  In bold underlined below is the MWI send "ON".  So totally confused now.  Any ideas anyone?

004217: Aug 11 12:39:31.894: ISDN BR0/1/0 Q931: RX <- DISCONNECT pd = 8  callref = 0x01

        Cause i = 0x8090 - Normal call clearing

        Progress Ind i = 0x8288 - In-band info or appropriate now available

004218: Aug 11 12:39:31.894: %ISDN-6-DISCONNECT: Interface BRI0/1/0:1  disconnected from unknown , call lasted 19 seconds

004219: Aug 11 12:39:31.898: //804/BFFA590489AB/SIP/Msg/ccsipDisplayMsg:

Sent:

BYE sip:399@10.1.10.1:5060;transport=udp SIP/2.0

Via: SIP/2.0/UDP 10.1.10.2:5060;x-route-tag="tgrp:ALL_BRI";branch=z9hG4bK15A336

From: <10.1.10.2>;tag=5AF6B15C-405

To: <399>;tag=ds91ee3860

Date: Thu, 11 Aug 2011 12:39:12 GMT

Call-ID: BFFAF52C-C34D11E0-89AECA6B-19482E35@10.1.10.2

User-Agent: Cisco-SIPGateway/IOS-12.x

Max-Forwards: 70

Timestamp: 1313066371

CSeq: 102 BYE

Reason: Q.850;cause=16

Content-Length: 0

004220: Aug 11 12:39: