07-03-2020 09:44 PM
Hello,
I have 2 Cisco MCS 7800 call managers. One is provider and another one is subscriber. Subscriber is okay but provider is not booting. Even I cannot ping the IP also.
I need your kind instruction to fix this. Please check attached file for more details.
When I put ctrl+D, it tries to boot but after few minutes it tells again put ctrl+D.
Thanks,
Mohammed Abdul Wadud
Riyadh, Saudi Arabia
07-04-2020 01:42 AM
Looks like something went wrong, do you have any power outage?
most likely hard disk error - suggest opening a TAC case to investigate for you,
07-04-2020 07:42 AM
MCSs are all EOS/EOL, so TAC will not assist. And any CUCM version that was supported on MCS is also EOS/EOL.
07-04-2020 05:35 AM
Try with booting the server on the recovery DVD and run a repair. You can download the ISO for this from Cisco and then burn it to a disk.
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