need help on uccx script

[eileensiemsen]

I just started working on a script on UCCX, and the office I'm writing the script for has the hours of 7:00am to 4:30pm M-F. However, on the first Wednesday of every month, their hours are 7:00am to 12:00pm. Is there any way I can write an *if, then* script to show this?

[Carlo Poggiarelli · Accepted solution]

Hi Eileen.

You can calculate it direct through a boolean variable in the script, or you can call an external XML.

I found esier to calculate it as follows

Define a bolean variable eg. called FirstWednesday

Than add a "SET" step in your script

Set FirstWednesday = {

        java.util.Calendar calendar = new java.util.GregorianCalendar();

        calendar.setTime(new java.util.Date());

        if (calendar.get(java.util.Calendar.DAY_OF_WEEK)  == java.util.Calendar.WEDNESDAY && (

                calendar.get(java.util.Calendar.DAY_OF_WEEK_IN_MONTH) == 1

                )

        ) {

            return true;

        } else {

               return false;

        }

}

The value FirstWednesday will return true or false and , with this value, you can apply an if step setting the right time

HTH

Regards

Carlo

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[eileensiemsen]

Carlo,

Thank you so much! I think it actually worked; it wasn't accepting anything else I was trying. It doesn't go into effect for a few weeks, but I'm crossing my fingers!