Need help to create uccx script

[rajeshpat]

Hi Guys,

I need a help in creation of UCCX script for call transfer from one DN to another if there is no answer. The request is briefed below:

Calling the Main number (CTI RP) --> Reach 2 different DN's (A & B) at same time for 4 rings --- if no answer--> go to DN (C) for 3 rings -- no answer---> go to DN (D) for 3 rings ---no answer--> go to VM of DN (A).

Is it possible to do this call flow in UCCX or any other. Please help

Regards,

Raj

[Brandon Buffin]

Raj,

You don't need UCCX for this call flow. Setup a hunt group and forward busy/no answer to VM. Set an alternate extension of the hunt pilot number on DN A's voicemail box.

Hunt Pilot

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/9_1_1/ccmcfg/CUCM_BK_A34970C5_00_admin-guide-91/CUCM_BK_A34970C5_00_admin-guide-91_chapter_0100101.html

Hunt List

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/9_1_1/ccmcfg/CUCM_BK_A34970C5_00_admin-guide-91/CUCM_BK_A34970C5_00_admin-guide-91_chapter_0100100.html

Brandon

[rajeshpat]

Thanks Brandon I will try the same as you suggested and let you now the result soon.

Regards,

Raj