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15
Helpful
52
Replies

Need help to register cisco CP-6941 / CP-8941 with Asterisk server

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sandeep_manwatkar
Level 1
Level 1

‎05-21-2014 09:40 PM - edited ‎03-16-2019 10:51 PM

 
12 people had this problem
Labels:
0 Helpful
52 Replies 52

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stkeler2578
Level 1
Level 1
In response to sandeep_manwatkar

‎08-20-2014 10:35 AM

Please I have 2 CP-8941 that I would like to use with Asterisk And I did all and without success please can you please help me to get them work.

0 Helpful

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stkeler2578
Level 1
Level 1
In response to stkeler2578

‎08-20-2014 12:32 PM

Here's my SEP file

Preview file
8 KB

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arunmistry0510
Level 1
Level 1
In response to sandeep_manwatkar

‎11-05-2018 12:08 AM

I have Cisco 8861 phone, could you please help how you have register on Asterisk.

 

0 Helpful

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m.rollins
Level 1
Level 1
In response to Leo Laohoo

‎01-04-2015 12:07 AM

Hi Leo,

 

I cant seem to upgrade my 8941 to SIP.  Any suggestions?  it keeps saying invalid configuration file.  I have the files placed in the correct spot but it seems like the phone is unable to process it.  I have been banging my head trying to get this to work.

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m.rollins
Level 1
Level 1
In response to m.rollins

‎01-04-2015 10:40 AM

Nevermind I got it working.  I don't get why it worked this final time.  The only thing I did was change the actual file name.  I didn't even open it.

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Leo Laohoo
Hall of Fame
Hall of Fame
In response to m.rollins

‎01-04-2015 01:58 PM 

The only thing I did was change the actual file name.

That'll do.  The filename of the SEPmacaddress.cnf.xml must be the MAC address of the phone.  

 

By the way, during the December 2014, I was able to get a 9971 and a 8861 to join my Asterisk box.  Both are even running the latest 9.4(2) firmware (didn't try any other firmware).  

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m.rollins
Level 1
Level 1
In response to Leo Laohoo

‎01-04-2015 02:33 PM

any luck getting an 8941 to work with Asterisk/Freepbx

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Leo Laohoo
Hall of Fame
Hall of Fame
In response to m.rollins

‎01-04-2015 05:34 PM

Unfortunately I don't have any 8941 to play with.  

 

It took me about three hours to get the 8861to register with FreePBX.  The reason was because I've enabled fail2ban and the IP address of the 8961 got registered there.  Once I cleared that the phone went well. 

 

What logs can you see on the phone?  One of the things I saw was that the phone was downloading the SEPmacaddress.cnf.xml just fine but it just wasn't "populating" the CUCM field on the Information section.  

 

Would also help you immensely if you've enabled web and SSH.  

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m.rollins
Level 1
Level 1
In response to Leo Laohoo

‎01-18-2015 04:51 PM

Hello Leo,

 

sorry it took so long to get back. been super busy.  here I am yet again.  The phone has sip but I can not get it to register with the asterisk/freepbx box.  any suggestions.  I have the web and ssh enabled.  I can see the logs in the the web Interface but I cant get into the phone via ssh.  here is what I can see.

 

,"[01-19-15 12:49 a]TFTP error : download ITLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-1
12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-15 12:49 a]TFTP error : download
CTLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:48 a]CTLSEPB4E9B0B19F2C.tlv updating","
],[1,"[01-19-15 12:48 a]can't download configuration file XMLDefault.cnf.xml from 191.168
1.21",""]]] 
Update updateUI_statusmessages statusmessages/true 
------ Menu proxy get:statusmessages 
"XsiInfoWidget_Config" 
[[true,"{1180}","{375}",true],[[1,"[01-19-15 12:49 a]CTLSEPB4E9B0B19F2C.tlv updating",""]
[1,"[01-19-15 12:49 a]can't download configuration file XMLDefault.cnf.xml from 191.168.1
21",""],[1,"[01-19-15 12:49 a]TFTP error : download XMLDefault.cnf.xml fail",""],[1,"[01-
9-15 12:49 a]can't download configuration file SEPB4E9B0B19F2C.cnf.xml from 191.168.1.21"
""],[1,"[01-19-15 12:49 a]TFTP error : download SEPB4E9B0B19F2C.cnf.xml fail",""],[1,"[01
19-15 12:49 a]TFTP error : download ITLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:49 
]ITLSEPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-15 12:49 a]TFTP error : download CTLSEPB
E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:48 a]CTLSEPB4E9B0B19F2C.tlv updating",""],[1,"[
1-19-15 12:48 a]can't download configuration file XMLDefault.cnf.xml from 191.168.1.21","
]]] 
Update updateUI_statusmessages statusmessages/true 
------ Menu proxy get:statusmessages 
"XsiInfoWidget_Config" 
[[true,"{1180}","{375}",true],[[1,"[01-19-15 12:49 a]CTLSEPB4E9B0B19F2C.tlv updating",""]
[1,"[01-19-15 12:49 a]can't download configuration file XMLDefault.cnf.xml from 191.168.1
21",""],[1,"[01-19-15 12:49 a]TFTP error : download XMLDefault.cnf.xml fail",""],[1,"[01-
9-15 12:49 a]can't download configuration file SEPB4E9B0B19F2C.cnf.xml from 191.168.1.21"
""],[1,"[01-19-15 12:49 a]TFTP error : download SEPB4E9B0B19F2C.cnf.xml fail",""],[1,"[01
19-15 12:49 a]TFTP error : download ITLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:49 
]ITLSEPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-15 12:49 a]TFTP error : download CTLSEPB
E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:48 a]CTLSEPB4E9B0B19F2C.tlv updating",""],[1,"[
1-19-15 12:48 a]can't download configuration file XMLDefault.cnf.xml from 191.168.1.21","
]]] 
Update updateUI_statusmessages statusmessages/true 
------ Menu proxy get:statusmessages 
"XsiInfoWidget_Config" 
[[true,"{1180}","{375}",true],[[1,"[01-19-15 12:49 a]CTLSEPB4E9B0B19F2C.tlv updating",""]
[1,"[01-19-15 12:49 a]can't download configuration file XMLDefault.cnf.xml from 191.168.1
21",""],[1,"[01-19-15 12:49 a]TFTP error : download XMLDefault.cnf.xml fail",""],[1,"[01-
9-15 12:49 a]can't download configuration file SEPB4E9B0B19F2C.cnf.xml from 191.168.1.21"
""],[1,"[01-19-15 12:49 a]TFTP error : download SEPB4E9B0B19F2C.cnf.xml fail",""],[1,"[01
19-15 12:49 a]TFTP error : download ITLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:49 
]ITLSEPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-15 12:49 a]TFTP error : download CTLSEPB
E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:48 a]CTLSEPB4E9B0B19F2C.tlv updating",""],[1,"[
1-19-15 12:48 a]can't download configuration file XMLDefault.cnf.xml from 191.168.1.21","
]]] 
Update updateUI_statusmessages statusmessages/true 
------ Menu proxy get:statusmessages 
"XsiInfoWidget_Config" 
[[true,"{1180}","{375}",true],[[1,"[01-19-15 12:49 a]CTLSEPB4E9B0B19F2C.tlv updating",""]
[1,"[01-19-15 12:49 a]can't download configuration file XMLDefault.cnf.xml from 191.168.1
21",""],[1,"[01-19-15 12:49 a]TFTP error : download XMLDefault.cnf.xml fail",""],[1,"[01-
9-15 12:49 a]can't download configuration file SEPB4E9B0B19F2C.cnf.xml from 191.168.1.21"
""],[1,"[01-19-15 12:49 a]TFTP error : download SEPB4E9B0B19F2C.cnf.xml fail",""],[1,"[01
19-15 12:49 a]TFTP error : download ITLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:49 
]ITLSEPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-15 12:49 a]TFTP error : download CTLSEPB
E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:48 a]CTLSEPB4E9B0B19F2C.tlv updating",""],[1,"[
1-19-15 12:48 a]can't download configuration file XMLDefault.cnf.xml from 191.168.1.21","
]]] 
Update updateUI_statusmessages statusmessages/true 
------ Menu proxy get:statusmessages 
"XsiInfoWidget_Config" 
[[true,"{1180}","{375}",true],[[1,"[01-19-15 12:49 a]CTLSEPB4E9B0B19F2C.tlv updating",""]
[1,"[01-19-15 12:49 a]can't download configuration file XMLDefault.cnf.xml from 191.168.1
21",""],[1,"[01-19-15 12:49 a]TFTP error : download XMLDefault.cnf.xml fail",""],[1,"[01-
9-15 12:49 a]can't download configuration file SEPB4E9B0B19F2C.cnf.xml from 191.168.1.21"
""],[1,"[01-19-15 12:49 a]TFTP error : download SEPB4E9B0B19F2C.cnf.xml fail",""],[1,"[01
19-15 12:49 a]TFTP error : download ITLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:49 
]ITLSEPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-15 12:49 a]TFTP error : download CTLSEPB
E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:48 a]CTLSEPB4E9B0B19F2C.tlv updating",""],[1,"[
1-19-15 12:48 a]can't download configuration file XMLDefault.cnf.xml from 191.168.1.21","
]]] 
Transfer Timed Out. 
File transfer error. 
TFTP error : download CTLSEPB4E9B0B19F2C.tlv fail00:49:57, 01/19/2015 : TFTP error : down
oad CTLSEPB4E9B0B19F2C.tlv fail 
00:49:57, 01/19/2015 : ITLSEPB4E9B0B19F2C.tlv updating 
provision_download_file 1524: HTTP server=191.168.1.21 filename=ITLSEPB4E9B0B19F2C.tlv 
HTTP download error, try tftp downloadprovision_download_file 1537: TFTP server=191.168.1
21 filename=ITLSEPB4E9B0B19F2C.tlv 
Update updateUI_statusmessages statusmessages/true 
------ Menu proxy get:statusmessages 
"XsiInfoWidget_Config" 
[[true,"{1180}","{375}",true],[[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""]
[1,"[01-19-15 12:49 a]TFTP error : download CTLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-1
12:49 a]CTLSEPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-15 12:49 a]can't download config
ration file XMLDefault.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : 
ownload XMLDefault.cnf.xml fail",""],[1,"[01-19-15 12:49 a]can't download configuration f
le SEPB4E9B0B19F2C.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : down
oad SEPB4E9B0B19F2C.cnf.xml fail",""],[1,"[01-19-15 12:49 a]TFTP error : download ITLSEPB
E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""],[1,"[
1-19-15 12:49 a]TFTP error : download CTLSEPB4E9B0B19F2C.tlv fail",""]]] 
Update updateUI_statusmessages statusmessages/true 
------ Menu proxy get:statusmessages 
"XsiInfoWidget_Config" 
[[true,"{1180}","{375}",true],[[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""]
[1,"[01-19-15 12:49 a]TFTP error : download CTLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-1
12:49 a]CTLSEPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-15 12:49 a]can't download config
ration file XMLDefault.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : 
ownload XMLDefault.cnf.xml fail",""],[1,"[01-19-15 12:49 a]can't download configuration f
le SEPB4E9B0B19F2C.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : down
oad SEPB4E9B0B19F2C.cnf.xml fail",""],[1,"[01-19-15 12:49 a]TFTP error : download ITLSEPB
E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""],[1,"[
1-19-15 12:49 a]TFTP error : download CTLSEPB4E9B0B19F2C.tlv fail",""]]] 
Update updateUI_statusmessages statusmessages/true 
------ Menu proxy get:statusmessages 
"XsiInfoWidget_Config" 
[[true,"{1180}","{375}",true],[[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""]
[1,"[01-19-15 12:49 a]TFTP error : download CTLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-1
12:49 a]CTLSEPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-15 12:49 a]can't download config
ration file XMLDefault.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : 
ownload XMLDefault.cnf.xml fail",""],[1,"[01-19-15 12:49 a]can't download configuration f
le SEPB4E9B0B19F2C.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : down
oad SEPB4E9B0B19F2C.cnf.xml fail",""],[1,"[01-19-15 12:49 a]TFTP error : download ITLSEPB
E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""],[1,"[
1-19-15 12:49 a]TFTP error : download CTLSEPB4E9B0B19F2C.tlv fail",""]]] 
Update updateUI_statusmessages statusmessages/true 
------ Menu proxy get:statusmessages 
"XsiInfoWidget_Config" 
[[true,"{1180}","{375}",true],[[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""]
[1,"[01-19-15 12:49 a]TFTP error : download CTLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-1
12:49 a]CTLSEPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-15 12:49 a]can't download config
ration file XMLDefault.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : 
ownload XMLDefault.cnf.xml fail",""],[1,"[01-19-15 12:49 a]can't download configuration f
le SEPB4E9B0B19F2C.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : down
oad SEPB4E9B0B19F2C.cnf.xml fail",""],[1,"[01-19-15 12:49 a]TFTP error : download ITLSEPB
E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""],[1,"[
1-19-15 12:49 a]TFTP error : download CTLSEPB4E9B0B19F2C.tlv fail",""]]] 
Update updateUI_statusmessages statusmessages/true 
------ Menu proxy get:statusmessages 
"XsiInfoWidget_Config" 
[[true,"{1180}","{375}",true],[[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""]
[1,"[01-19-15 12:49 a]TFTP error : download CTLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-1
12:49 a]CTLSEPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-15 12:49 a]can't download config
ration file XMLDefault.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : 
ownload XMLDefault.cnf.xml fail",""],[1,"[01-19-15 12:49 a]can't download configuration f
le SEPB4E9B0B19F2C.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : down
oad SEPB4E9B0B19F2C.cnf.xml fail",""],[1,"[01-19-15 12:49 a]TFTP error : download ITLSEPB
E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""],[1,"[
1-19-15 12:49 a]TFTP error : download CTLSEPB4E9B0B19F2C.tlv fail",""]]] 
Transfer Timed Out. 
File transfer error. 
TFTP error : download ITLSEPB4E9B0B19F2C.tlv fail00:50:09, 01/19/2015 : TFTP error : down
oad ITLSEPB4E9B0B19F2C.tlv fail 
provision_download_file 1524: HTTP server=191.168.1.21 filename=SEPB4E9B0B19F2C.cnf.xml 
HTTP download error, try tftp downloadprovision_download_file 1537: TFTP server=191.168.1
21 filename=SEPB4E9B0B19F2C.cnf.xml 
Update updateUI_statusmessages statusmessages/true 
------ Menu proxy get:statusmessages 
"XsiInfoWidget_Config" 
[[true,"{1180}","{375}",true],[[1,"[01-19-15 12:50 a]TFTP error : download ITLSEPB4E9B0B1
F2C.tlv fail",""],[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-1
12:49 a]TFTP error : download CTLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:49 a]CTL
EPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-15 12:49 a]can't download configuration file 
MLDefault.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : download XMLD
fault.cnf.xml fail",""],[1,"[01-19-15 12:49 a]can't download configuration file SEPB4E9B0
19F2C.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : download SEPB4E9B
B19F2C.cnf.xml fail",""],[1,"[01-19-15 12:49 a]TFTP error : download ITLSEPB4E9B0B19F2C.t
v fail",""],[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""]]] 
Update updateUI_statusmessages statusmessages/true 
------ Menu proxy get:statusmessages 
"XsiInfoWidget_Config" 
[[true,"{1180}","{375}",true],[[1,"[01-19-15 12:50 a]TFTP error : download ITLSEPB4E9B0B1
F2C.tlv fail",""],[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-1
12:49 a]TFTP error : download CTLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:49 a]CTL
EPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-15 12:49 a]can't download configuration file 
MLDefault.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : download XMLD
fault.cnf.xml fail",""],[1,"[01-19-15 12:49 a]can't download configuration file SEPB4E9B0
19F2C.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : download SEPB4E9B
B19F2C.cnf.xml fail",""],[1,"[01-19-15 12:49 a]TFTP error : download ITLSEPB4E9B0B19F2C.t
v fail",""],[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""]]] 
Update updateUI_statusmessages statusmessages/true 
------ Menu proxy get:statusmessages 
"XsiInfoWidget_Config" 
[[true,"{1180}","{375}",true],[[1,"[01-19-15 12:50 a]TFTP error : download ITLSEPB4E9B0B1
F2C.tlv fail",""],[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-1
12:49 a]TFTP error : download CTLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:49 a]CTL
EPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-15 12:49 a]can't download configuration file 
MLDefault.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : download XMLD
fault.cnf.xml fail",""],[1,"[01-19-15 12:49 a]can't download configuration file SEPB4E9B0
19F2C.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : download SEPB4E9B
B19F2C.cnf.xml fail",""],[1,"[01-19-15 12:49 a]TFTP error : download ITLSEPB4E9B0B19F2C.t
v fail",""],[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""]]] 
Update updateUI_statusmessages statusmessages/true 
------ Menu proxy get:statusmessages 
"XsiInfoWidget_Config" 
[[true,"{1180}","{375}",true],[[1,"[01-19-15 12:50 a]TFTP error : download ITLSEPB4E9B0B1
F2C.tlv fail",""],[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-1
12:49 a]TFTP error : download CTLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:49 a]CTL
EPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-15 12:49 a]can't download configuration file 
MLDefault.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : download XMLD
fault.cnf.xml fail",""],[1,"[01-19-15 12:49 a]can't download configuration file SEPB4E9B0
19F2C.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : download SEPB4E9B
B19F2C.cnf.xml fail",""],[1,"[01-19-15 12:49 a]TFTP error : download ITLSEPB4E9B0B19F2C.t
v fail",""],[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""]]] 
Update updateUI_statusmessages statusmessages/true 
------ Menu proxy get:statusmessages 
"XsiInfoWidget_Config" 
[[true,"{1180}","{375}",true],[[1,"[01-19-15 12:50 a]TFTP error : download ITLSEPB4E9B0B1
F2C.tlv fail",""],[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-1
12:49 a]TFTP error : download CTLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:49 a]CTL
EPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-15 12:49 a]can't download configuration file 
MLDefault.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : download XMLD
fault.cnf.xml fail",""],[1,"[01-19-15 12:49 a]can't download configuration file SEPB4E9B0
19F2C.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : download SEPB4E9B
B19F2C.cnf.xml fail",""],[1,"[01-19-15 12:49 a]TFTP error : download ITLSEPB4E9B0B19F2C.t
v fail",""],[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""]]] 
Update updateUI_statusmessages statusmessages/true 
------ Menu proxy get:statusmessages 
"XsiInfoWidget_Config" 
[[true,"{1180}","{375}",true],[[1,"[01-19-15 12:50 a]TFTP error : download ITLSEPB4E9B0B1
F2C.tlv fail",""],[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-1
12:49 a]TFTP error : download CTLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:49 a]CTL
EPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-15 12:49 a]can't download configuration file 
MLDefault.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : download XMLD
fault.cnf.xml fail",""],[1,"[01-19-15 12:49 a]can't download configuration file SEPB4E9B0
19F2C.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : download SEPB4E9B
B19F2C.cnf.xml fail",""],[1,"[01-19-15 12:49 a]TFTP error : download ITLSEPB4E9B0B19F2C.t
v fail",""],[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""]]] 

 

let me know what I can do on my end to provide more information.  On a side note i did get my 7960 and the 7975 working without a hitch.  I also have a 7906 working as well.

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Leo Laohoo
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In response to m.rollins

‎01-19-2015 03:07 AM 

but I cant get into the phone via ssh.

I wouldn't be surprised.  Someone's put TWO sets of authentication.  

 

The first set of authentication is taken from your SEPmacaddress.xml.cnf.  The SECOND set of authentication depends on what you're trying to do.  If you want to look at the logs ONLY then the username/password is "logs".  If you want to do some debugs then the username/password is "debug".  

On a side note i did get my 7960 and the 7975 working without a hitch.

7960 is easy.  7971/7975, however, is a different beast.  This is because the 7971 started using XML codes.   My suggestion is to get the SEPmacaddress.xml.cnf of the 7975 and use this as a "template" for the 8941.  Look out for the value of the 7975's <transportLayerProtocol>.  If your value is "2" then your Asterisk extension should have a have "TCP only" settings.  In some phones, <transportLayerProtol> should be set to "0" and Asterisk extension should be "UDP only" settings.   So you may need a few tries.  

 

Another thing to look at is:  Settings > Phone Information.  Make sure your Asterisk server IP address can be found in the "Active Server" line.  

 

Try this:  Settings > Administrator Settings > Status > Status Message.  Did the SEPmacaddress.cnf.xml file downloaded fine? Where there any error messages? 

[1,"[01-19-15 12:48 a]can't download configuration file XMLDefault.c
nf.xml from 191.168
1.21",""]]]

What firmware are you trying to use?  There's been a radical change to the way the phones behave with 9.X firmware.  If your phone is using 8.X firmware, then you'll need XMLDefault.cnf.xml.  With 9.X the phones will only require the SEPmacaddress.cnf.xml to determine what firmware to load.  

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m.rollins
Level 1
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In response to Leo Laohoo

‎01-27-2015 01:26 PM

Hi Leo,

 

sorry for again a delayed response.  I didn't get an email stating that you had responded.  I will try this.  I believe I did try this once before.  It just says error downloading file(s).  what I am going to try and do is download the file off the asterisk server for my 7975, rename it to SEP8941MACADDRESS.cnf.xml  and see if it will take it as is.  what I was wondering is there some kind of security certificate that is required with these newer cisco voip phones?  the 7945, 7906,  7975 and even the 7960's are super simple to get working.  I believe the phone does request both the Mac address file, and xml.  I put 9.2 firmware on the phone.  I think I tried looking for an older version as I had read the way the phone behaves is quite different then previous phones.  I am wide open to suggestions or other ideas.

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m.rollins
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In response to m.rollins

‎01-27-2015 01:29 PM

I would get an 8.X firmware if I could.  but I did not see any on Ciscos website.

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m.rollins
Level 1
Level 1
In response to Leo Laohoo

‎01-27-2015 05:15 PM

Leo,

 

here is what I have found.  if I use a file from my 7945 or 7975 both files lock the phone up and require a power cycle.  If I use the one provided on this thread it processes it, but still says phone not registered.  It keeps asking for the ctl and TLV file.  in the 79xx phones I remember it asked for a ctl file but it didn't matter.  you could still get the phones online and use them.  I am running 9-3-4-17.  I have the loads file in there as well it is pulling that, but the phone just sits and spins.  the phone just stuck trying to get a valid config file.  I set the tftp to different one then my asterisk box.  it does say something about VPN not configured.  (That's a new one on me) it pulls the dialplan file okay as well.  I have a SIP Device account setup on the asterisk box and credentials are correct too.

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Leo Laohoo
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In response to m.rollins

‎01-28-2015 01:33 AM 

It keeps asking for the ctl and TLV file. ​

Don't worry about this.

it does say something about VPN not configured.

Don't worry about this.

the phone just stuck trying to get a valid config file.

Ok, this is a worry.  The phone should get the config file and if any of the lines are wrong the Status option will tell you.  

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m.rollins
Level 1
Level 1
In response to Leo Laohoo

‎01-28-2015 11:01 AM

Thanks For Responding Leo,

Okay, the phone just takes it, and keeps taking the same file over and over and over and over.  It shows the file name SEPMACADDRESSHERE.cnf.xml (TFTP)  I assume to say it found the file.  it does not say error with file, or couldn't download file.  it just keeps taking it over and over and over and over.  the phone doesn't power cycle or reboot.  just the wheel on the screen keeps spinning.  it does attempt to pull a ringtone file.  but I don't have the file.  I cant believe that would cause it to not register.  I am familiar with how the 7975, 7945, 7906, and 7970 work.  What else can I do my end to provide more information?  the phone does not indicate any type of error in the configuration file.

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