10-11-2012 06:09 AM - edited 03-16-2019 01:38 PM
Hello All
My customer has a jabber client and would like to add a 9 to the calls he has received to dial them back.
How do I do this?
CUCM ver 8.6
Thanks
Solved! Go to Solution.
10-12-2012 10:37 AM
Transformation patterns are much better and easier, here are some related threads:
https://supportforums.cisco.com/message/3733590#3733590
https://supportforums.cisco.com/message/3497256#3497256
You can also use application dial rules for prefixing digits when dialing from apps such as Jabber.
HTH,
Chris
10-12-2012 09:55 AM
Hi Feisalb
If you use the "9" as access code and using MGCP Gateway you can:
- Use a xlation pattern for your incoming calls..and under the "calling party xformation, there is a field "prefix digit outgoing calls" you can then put a "9" here. You need to ensure that the CSS on your xlation pattern has access to your Internal DNs. You need to ensure that the CSS on your mgcp gateway under call routing inbound calls has access only to this xlation pattern. If the CSS can see your internal DN, this wont work as it will ignore the xlation pattern and ring your DN directly.
- You can do this directly on the gateway itself. You select the PRI port you use for incoming calls configured on the mgcp gateway, scroll to "call routing information->inbound calls" You will see a field "Prefix DN" you can then add 9 here.
If you is using a H323 Gateway,
You can set translation profile to match the area code and prefix a 9 or 91 in front of the calling number.
Look into this thread for further details
.
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10-12-2012 10:37 AM
Transformation patterns are much better and easier, here are some related threads:
https://supportforums.cisco.com/message/3733590#3733590
https://supportforums.cisco.com/message/3497256#3497256
You can also use application dial rules for prefixing digits when dialing from apps such as Jabber.
HTH,
Chris
02-21-2014 03:57 AM
just I was going through this post and found that below point which is mentioned here, it's not for calling number of incoming calls, actually this setting is for called number so it wont work to add 9 in redial list' numbers, if you set this then incoming call may be impacted. Just wanted to correct...dont mind
You can do this directly on the gateway itself. You select the PRI port you use for incoming calls configured on the mgcp gateway, scroll to "call routing information->inbound calls" You will see a field "Prefix DN" you can then add 9 here.
Regards, Suresh
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