I am configuring CUCME and CUE on a 2951 router for a customer. I have 7945 and 7821 running on sip. The IP phones can call each other and other features seem to work fine. However, the voicemail settings on CUE or CUCME could have an issue. I can reach voice mail on extension 199 but can’t retrieve messages from voice mail when prompted to select options on dial buttons. Please help. Attached are my configs.
How CUCME is communicating with CUE,I can't see a dial-peer for unity?
Hi,i configured maximum-sessions under dial-peer 1 for voicemail but i still when i press the buttons nothing happens,this is implementation for site 2 but same issue.Please find the attached files below.Thanks.
Thanks for your response.sorry i didnt upload the updated file but i have just done that.should the dial-peer to voice-mail be enough for interaction btw cue and cucme?
OK looks better now:).
you can try adding dtmf -relay type in CUE.( I believe SIP-notify in this case).
ccn subsystem sip
I believe when you press buttons nothing happens ?
Yes,when the buttons are pressed nothing happens.I am configuring another voice router for site 2 and still having the same problem even after configuring 'dtmf-relay sip-notify' under ccn subsystem sip.Attached are configs with dtmf-relay sip-notify configured.Thanks.
Please run below debugs during the failure scenerio.thanks
Ccme# debug ephone detail
Ccme# debug ccsip messages and debug voip rtp session named-event
Hi,configuring dtmf-relay rtp-nte in ccn subsystem sip,voice register pool and dial-peer instead of dtmf-relay sip-notify did the trick.Thanks for your help.