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Network sensitivity

mrjoli021
Level 1
Level 1

hello,

 

What setting can we change network sensitivity?  We have redundant links to our Call Manager.  Sometimes the primary link goes down for several seconds and the phones loose registrations and the phones dont seem to come back.  We need to reboot the phones in order to get them to work again.  This happened last week when we bumped a cable at the data center and somehow the link to Call Manager was lost for a couple of seconds.   We would like to have it where A if the link goes down it will not try to reregister for at least 600 seconds and B have it reregister on the new link.

4 Replies 4

johnd2310
Level 8
Level 8

Hi,

is your Call Manager  virtual or a physical server?

 

Thanks

John

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Virtual

Hi,

You can configure multiple network cards in you VM host and connect to two different switches. You then configure dual adapters on the Call Manager host as an active/standby NIC team.

 

Thanks

John

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Dennis Mink
VIP Alumni
VIP Alumni

https://supportforums.cisco.com/t5/collaboration-voice-and-video/cucm-ip-phone-sccp-keepalive-and-failover-architecture/ta-p/3118602

 

you would need to tweak the settings in entreprise wide parameters/service parameters on cucm

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