06-22-2021 09:49 AM
Usually we plug in a new phone and it goes through the process of registering. We purchased a batch of new phones that just sit at an old date and time when connected. I have looked in the Network settings and changed from static to DHCP and the phone has picked up the proper VLAN and gateway and states it has an IP address. I configured the phone with a number in CUCM but when you bring up the number it is not registered.
Thank you,
KH
06-22-2021 10:28 AM
You can see it from the phone settings. what was the reason to configure static ? the phones where not able to get the IP address from DHCP ?
06-22-2021 10:40 AM
The phone was set to static and I changed it to DHCP and it picked up the proper gateway and server address, VLAN.
06-22-2021 10:08 AM
If you're using auto-registration, do you still have available DNs available?
Does the server to which you're trying to register has enough capacity to register the phone?
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