No audio both way

[Jawad Ahmad]

Hello all,

In our network we are facing a problem, no audio in both way but call connecting. This problem one time or twice per week. Rest of the days calls are working fine. Check with  ITSP they said from our side no problem check your side. So what I need to check on our side.

Network layout i

IP Phone>>>CME>>>IP VPN>>>VG>>>SIP Trunk>>>ITSP

[Tagir Temirgaliyev]

IP Phone>>sip?codec?>CME>sip?codec?>>IP VPN>>sip?codec?>VG>>sip?codec?>SIP Trunk>>>ITSP

if from both sides of CME different codec or different protocol so check transcoding resources

the same with VG

VG it is CUBE?

[Jawad Ahmad]

Thanks for your consideration.

We are using G711ulaw codec everywhere, like  Phone>>G711ulaw>>Cme G711ulaw>>VG GIPG711ulaw

ITSP also using G711ulaw. We face this problem one or two time in a week. After some its resolve.

Yes VG is a Cube.

[syed kazim abbas]

Hello experts,

Me also have same problem

Regards,

Kazim

[Tagir Temirgaliyev]

the same layout ?

share configs

and

sh call voice media comp