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Beginner

No Audio CME

PRI connected to CME

CME configured as H.323 gateway in CUCM

CME configured with VOIP dial peer point to CUCM

 

4 REPLIES 4
Participant

Re: No Audio CME

Share router config

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Cisco Employee

Re: No Audio CME

We will also need these debugs to understand whether the h245 negotiation is completing successfully between the gateway and the CUCM. 

debug h225 asn1

debug h245 asn1

debug cch323 h225

debug cch323 h245

 

Please also check if there are any firewalls between the gateway and the CUCM/destination phone that could be dropping RTP packets. 

Cisco Employee

Re: No Audio CME

If you have a SIP CME running an H.323 network to CUCM, that is NOT supported. If it is SCCP CME, you should be good.
Do a "show voip rtp connection" and ensure the local IP can reach the remote IP which should be the CME IP and phone IP on CUCM respectively taken the fact that a media resource is not being invoked.

Nipun Singh Raghav
"We cannot solve our problems with the same thinking we used when we created them"
Beginner

Re: No Audio CME

Sorry for the late reply respected members, the issue has been resolved after removing and re-configuring the gateway.

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