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No Audio CME

sampath9614
Level 1
Level 1

‎08-22-2018 03:21 AM - edited ‎03-17-2019 01:23 PM

PRI connected to CME

CME configured as H.323 gateway in CUCM

CME configured with VOIP dial peer point to CUCM

 

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4 Replies 4

jonathan.salter
Level 3
Level 3

‎08-22-2018 05:25 AM

Share router config

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Sreekanth Narayanan
Cisco Employee
Cisco Employee

‎08-22-2018 11:54 PM

We will also need these debugs to understand whether the h245 negotiation is completing successfully between the gateway and the CUCM. 

debug h225 asn1

debug h245 asn1

debug cch323 h225

debug cch323 h245

 

Please also check if there are any firewalls between the gateway and the CUCM/destination phone that could be dropping RTP packets. 

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R0g22
Cisco Employee
Cisco Employee

‎08-23-2018 09:27 AM

If you have a SIP CME running an H.323 network to CUCM, that is NOT supported. If it is SCCP CME, you should be good.
Do a "show voip rtp connection" and ensure the local IP can reach the remote IP which should be the CME IP and phone IP on CUCM respectively taken the fact that a media resource is not being invoked.

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sampath9614
Level 1
Level 1

‎08-23-2018 09:51 PM

Sorry for the late reply respected members, the issue has been resolved after removing and re-configuring the gateway.

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