No caller name for incoming calls from PBX to IPT

[Anil Sharma]

Hello all,

I have a voice gateway connected to PBX ... I am able to make calls in both directions.

The only issue i am facing is that when person from PBX extension is calling IPT on display I can see the caller number but not the caller name.

Can anyone please advise how can I see the caller name as well ?

Thanks to advise.

Anil Sharma

[William Bell]

Anil,

To receive caller name the PBX and CUCM must both support IE exchange in the same way. Since we don't know what model/version PBX you are using or the CUCM version we can't give you more specific direction. However, Cisco has an interoperability portal that you can use. Check the following URL.

http://www.cisco.com/en/US/customer/solutions/ns340/ns414/ns728/networking_solutions_products_genericcontent0900aecd805b561d.html

HTH.

Regards,

Bill

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