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No comfort noise while ip communicator in call recording mode.

Evgeny Andreev
Beginner
Beginner

Hi

after installation of Zoom Call Recording and sync it with CUCM 8.6.2 i have found, that if i turn on call recording on ip communicator and make a call - there is no "comfort noise" from me on other side. When  i don't talk, user on other side listen nothing and this makes discomfort. If i turn recording off - all works fine. This affects all calls (intercluster, PSTN etc.)

By the way, recording on other devices (for example cisco 7942) - works without this problem.

1 Reply 1

Evgeny Andreev
Beginner
Beginner

Resolves with installation of latest version of ip communicator.

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