no dial tone

[susim]

Hi 

The below dial-peer does not give any dial tone to the caller 
dial-peer voice 402 voip
 destination-pattern 3XXX
 session protocol sipv2
 session target ipv4:FAXSERVERIP
 dtmf-relay rtp-nte
 codec g711ulaw
 fax protocol t38 ls-redundancy 0 hs-redundancy 0 fallback cisco
 no vad
!

Please help 

Thanks

[Mohammed Khan]

destination-pattern should be 3...

Regards,

Mohammed Noor

[susim]

sorry , i actually mask the destination pattern :).the real one is  "destination-pattern 3389"

The real pattern is dial-peer voice 402 voip
 destination-pattern 3389
 session protocol sipv2
 session target ipv4:FAXSERVERIP
 dtmf-relay rtp-nte
 codec g711ulaw
 fax protocol t38 ls-redundancy 0 hs-redundancy 0 fallback cisco
 no vad
!

I used the exact did , so that other than 3389 will fo to call manager 

these are the other dial-peers

dial-peer voice 201 voip
 preference 9
 destination-pattern ..
 voice-class codec 1
 session target ipv4:CUCM-2
 incoming called-number .
 dtmf-relay h245-alphanumeric
 no vad
!         
dial-peer voice 202 voip
 preference 10
 destination-pattern ..
 voice-class codec 1
 session target ipv4:CUCM-1
 dtmf-relay h245-alphanumeric
 no vad
!

Thanks

[Mohammed Khan]

Hi Supportsib,

Can you confirm whats the call flow.

Please describe end user experience of this call, When you say no dial tone are you refering to secondary dial tone.

provide me output of show tech voice

For a sample call gather following debug "debug voice ccapi inout" and "debug ccsip messages"

Below is the procedure to capture logs on router buffer

Collecting debugs in Router logging buffer
------------------------------------------
Router#configuration terminal
Router(config)#no logging console
Router(config)#no logging monitor
Router(config)#ntp update-calendar
Router(config)#ntp server <IP Address of NTP Server>
Router(config)#service timestamps debug datetime msec
Router(config)#logging buffered <buffer size> debugging
Router(config)#service sequence
Router(config)#no logging rate-limit
Router(config)#exit
Router#
 
Note: NTP configuration is required when the problem involves multiple gateways.  
               

HTH

Regards,

Mohammed Noor

[susim]

Hi

There are two problems 

As per the dial peer preference  the call should match  the below dial peer instead it matching  the dial-peer2 .

But If I run ‘sh dialplan number 5349 ‘   ,  In the output  it shows ‘VoiceOverIpPeer402’ on top   . But the call never going  to the fax server .

The tone I mentioned is the continuous two tone from the gateway  .

Dial –peer1

dial-peer voice 402 voip

 preference 1

 destination-pattern 5...

 session protocol sipv2

 session target ipv4:faxserver:5062

 dtmf-relay rtp-nte

 codec g711ulaw

 fax protocol t38 ls-redundancy 0 hs-redundancy 0 fallback cisco

 no vad

!

Dial –peer2

dial-peer voice 201 voip

 preference 9

 destination-pattern ..

 voice-class codec 1

 session target ipv4:CUCM IP

 incoming called-number .

 dtmf-relay h245-alphanumeric

 no vad

!  

attached log

Thanks