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No Dialtone when RingOut

Daniel Flieth
Level 1
Level 1

Hi,

at our customer we have a strange issue. Some 6941 Phones dont get the user an dialtone when ring out. They just here nothing in this moment. When i reset oder restart the phone it dont work. But when i power the phone off and then power on again then it will work.

Does anybody had an issue like this?

Best Reards
Daniel

3 Replies 3

George Thomas
Level 10
Level 10

Sounds like a bad phone or maybe the audio output is set as headset.

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