cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1693
Views
0
Helpful
4
Replies

No DTMF to Unity Connection from PSTN

zdesignstudio
Level 4
Level 4

Need another set of eyes to provide a little guidance on an issue I am having.

Calls from PSTN to CUC doesn't have working DTMF. The call flow is below.

SIP Provider --sip-- CUBE --sip-- CUCM --sip-- CUC

DTMF from PSTN to UCCX works with no issues. Below is a sample of one of the outgoing dial-peers from the CUBE to CUCM. Internal DTMF works with no issues. 

PSTN -- UCCX = DTMF

INTERNAL -- UCCX = DTMF

INTERNAL -- CUC = DTMF

PSTN -- CUC = NO DTMF

dial-peer voice 6011 voip
description SIP to CUCM PUB
preference 5
destination-pattern ^..........$
session protocol sipv2
session target ipv4:10.100.20.32
voice-class codec 1
dtmf-relay rtp-nte

Please rate useful posts and mark answers as correct if applicable.
4 Replies 4

Deepak Rawat
Cisco Employee
Cisco Employee

Can you try dtmf-relay rtp-nte sip-kpml. Also please make sure that this is the dial-peer that is getting selected for the calls that are destined to CUC from PSTN.

Regards

Deepak

Chris Deren
Hall of Fame
Hall of Fame

Make sure you have proper inbound dial-peer besides your outbound dial-peer with dtmf method applied.

zdesignstudio
Level 4
Level 4

This was resolved by selecting "PSTN Access" on the CUC Sip Trunk in CUCM.

Please rate useful posts and mark answers as correct if applicable.

zdesignstudio
Level 4
Level 4

This has resurfaced but in a different deployment.

Call flow and config is exactly the same as above aside for IP addressing.

Please rate useful posts and mark answers as correct if applicable.