No phone record is generated in CUCM

[samhopealpha]

Hi Everybody, 

Currently I have a problem on CUCM bulk admin phone export

CUCM version is 10.5.1.10000-7

When trying to use Bulk Administration > Phones > Generate Phone Report
The job scheduler shows the job result is EMPTY. (Selection Criteria device.name beginsWith ANY )

However, there are 10 phones in CUCM

What is the problem here?

Thanks in advance

Sam

[Manish Gogna · Accepted solution]

Hi Sam,

What is the exact error that you are getting? can you try without selecting "IP Phone Services Fields" ?

Manish