no QOS stats on CMR/CDR

[hjacquemin]

Hi everyone,

I have a p roblem for the moment regarding QOS issue and I would collect logs with QOS stats inside. I checked on the CMR/CDR the the field is "null".

I found this old topic:

https://supportforums.cisco.com/message/1116927#1116927

I check my parameters and all seems ok.

If someone has an idea.

Thanks,

Hervé Jacquemin

[William Bell]

Hervé,

The service parameters you need to configure are:

CDR Enabled Flag: True

Call Diagnostics Enabled: Enabled Only When CDR Enabled Flag is True

It sounds you may have done this. What may be tripping you up is that the CDR Enabled Flag service parameter values are not a cluster wide parameter and you must configure each Communications Manager node individually . You only need to enable this flag on CUCM nodes which run the Call Manager service (aka call processing nodes).

So, under Service Parameters, go to the Call Manager service on each CUCM node in your cluster and toggle CDR Enabled Flag.

HTH.

Regards,

Bill

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