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No ring on mobile for Hunt group calls

Is there any setting to control incoming calls to an hunt group not to ring on the remote destination (mobile)?

We have a setup where all extensions for an office are part of the hunt group. Recently routing for remote destination (mobile) was added, and as the extensions by default are logged into the hunt group this causes the mobile phones to ring all the time and everywhere...

Can this be configured in CUCM or by using the Self Care Portal, so only calls directly to the extension will use the remote destination (mobile) and calls to the hunt group will only go to the Jabber clients and IP Phones?

CUCM 10.5.2

1 REPLY 1
Cisco Employee

Hi Bjorn,

Hi Bjorn,

One thing that you can try is changing the timer for simultaneous ringing of IP phone and mobile to 8-10 seconds so that it allows the call to be answered on the IP phone and only after the configured number of seconds it extends the call to remote destination. You can check the "Remote Destination Configuration" section of the following doc

http://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200447-Single-Number-Reach-Feature-for-Cisco-Un.html

Manish

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