No SIP register with CME

[wrobynson]

Hi.

Please, I need some help.

I can't register my SIP IP PHONE (INTELBRAS TIP 100) with my CME.

with debug ccsip error I get:

Jun 28 20:11:11: //-1/xxxxxxxxxxxx/SIP/Error/HandleUdpIPv4SocketReads:
SIP Message incomplete, trashed
Jun 28 20:11:12: //-1/xxxxxxxxxxxx/SIP/Error/sippmh_parse_contact:
Syntax error at %s ;+sip.model="TELEPHONE_TIP100";+sip.version="1.3.38"

with debug ccsip messages I get:

Jun 28 19:28:38: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
REGISTER sip:CINDACTA1.INTRAER SIP/2.0
From: 7280<sip:7280@CINDACTA1.INTRAER>;tag=Z9Xu9-SoN0O
To: 7280<sip:7280@CINDACTA1.INTRAER>
Call-ID: BRnNw-J*M0FYu9@CINDACTA1.INTRAER
CSeq: 140 REGISTER
Via: SIP/2.0/UDP 10.228.8.208:5060;rport;branch=z9hG4bKJn0u9-q03AZ0ltV
Contact: 7280<sip:7280@10.228.8.208:5060>;+sip.instance="<urn:uuid:00:1a:3f:03:f1:98>";+sip.model="TELEPHONE_TIP100";+sip.version="1.3.38"
Max-Forwards: 70
User-Agent: INTELBRAS TELEFONE IP TIP100 - Jun 22 2012
Expires: 90
Content-Length: 0 3:26

Any idea?

Tank's.

[Slavik Bialik]

By the error it looks like it has a syntax issue in the Contact Header.

Contact: 7280<sip:7280@10.228.8.208:5060>;+sip.instance="<urn:uuid:00:1a:3f:03:f1:98>";+sip.model="TELEPHONE_TIP100";+sip.version="1.3.38"

I think the problem is with the syntax of the "+sip.instance", in some examples of SIP REGISTER messages I saw the URN is written like that: 

+sip.instance="<urn:uuid:00-1a-3f-03-f1-98>";

Instead of:

+sip.instance="<urn:uuid:00:1a:3f:03:f1:98>";

Try to find a way to rewrite the Contact header in CME, or just remove it and leave it like that:

Contact: 7280<sip:7280@10.228.8.208:5060>