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NO USER/PASSWORD PERSONAL DIRECTORY

zamoranoco
Level 1
Level 1

Hi,

We have a client with a BE6k. We created a Personal directory on Call Manager (Device / Device Settings / Phone services).

After we created a “Phone button template” (Device / Device Settings/Phone Button template) that conteins the Services URL.

And appears like a programable key. When we have that key the first time ask user and password. Something strange because when i created this service the menu asked me to put a define user and password. How i can do because the system dont ask me user and password?

Also is annoying because when we reboot the phone it ask again this user and passord.

Thanks!

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

Can you post a screentshot of the service and services URL button?

HTH

java

if this helps, please rate
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