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No voice calls TX -> CONNECT sent after rtp stream establish

hjacquemin
Beginner
Beginner

Hello Guys,

I have a strange behavior on the IPTel network of one of my customer. Sometimes (1-2 times a week) the customer had a faulty calls. When he received an incoming calls, he heard nothing. The callers sometimes heard somethings (not each time).

I enable a lot of logs on the gateway and I found the following:

The RTP stream is established only in one way but the:

36620774: Oct  3 08:34:49.464: ISDN Se0/0/0:15 Q931: TX -> CONNECT pd = 8  callref = 0x8345

Is sent after the RTP stream is ended (stream has a duration of 5 sec), when the caller/called hang off.

Normally the "TX -> CONNECT" is sent before the RTP stream establishement.

I attached the complete call flow. I change the phone number:

Caller ID is:YYYYYYYYYY

Called ID is: XXXXXXXXXX

Internal extension: 811

Thanks a lot for your help !

Hervé Jacquemin

1 REPLY 1

Daniele Giordano
Rising star
Rising star

Your gateway doesn't send the ACK in response of received 200OK. Try to disable PRACK.

Could be not correctly handled.

Sent:

INVITE sip:811@192.168.150.3:5060 SIP/2.0

Via: SIP/2.0/TCP 192.168.150.2:5060;branch=z9hG4bK1E8EAF0

Call-ID: AF63FA16-2B2C11E3-992DD659-40589DE0@192.168.150.2

CSeq: 101 INVITE

Received:

SIP/2.0 100 Trying (concerned to INVITE)

Via: SIP/2.0/TCP 192.168.150.2:5060;branch=z9hG4bK1E8EAF0

Call-ID: AF63FA16-2B2C11E3-992DD659-40589DE0@192.168.150.2

CSeq: 101 INVITE

Received:

SIP/2.0 180 Ringing (concerned to INVITE)

Via: SIP/2.0/TCP 192.168.150.2:5060;branch=z9hG4bK1E8EAF0

Call-ID: AF63FA16-2B2C11E3-992DD659-40589DE0@192.168.150.2

CSeq: 101 INVITE

Sent:

PRACK sip:811@192.168.150.3:5060;transport=tcp SIP/2.0

Via: SIP/2.0/TCP 192.168.150.2:5060;branch=z9hG4bK1E8F9A1

Call-ID: AF63FA16-2B2C11E3-992DD659-40589DE0@192.168.150.2

CSeq: 102 PRACK

Received:

SIP/2.0 200 OK (concerned to PRACK)

Via: SIP/2.0/TCP 192.168.150.2:5060;branch=z9hG4bK1E8F9A1

Call-ID: AF63FA16-2B2C11E3-992DD659-40589DE0@192.168.150.2

CSeq: 102 PRACK

Received:

SIP/2.0 200 OK (concerned to INVITE)

Via: SIP/2.0/TCP 192.168.150.2:5060;branch=z9hG4bK1E8EAF0

Call-ID: AF63FA16-2B2C11E3-992DD659-40589DE0@192.168.150.2

CSeq: 101 INVITE

Sent:

ACK sip:811@192.168.150.3:5060;transport=tcp SIP/2.0  (concerned to PRACK)

Via: SIP/2.0/TCP 192.168.150.2:5060;branch=z9hG4bK1E906A1

Call-ID: AF63FA16-2B2C11E3-992DD659-40589DE0@192.168.150.2

CSeq: 101 ACK

Received:

SIP/2.0 200 OK  (concerned to INVITE)

Via: SIP/2.0/TCP 192.168.150.2:5060;branch=z9hG4bK1E8EAF0

Call-ID: AF63FA16-2B2C11E3-992DD659-40589DE0@192.168.150.2

CSeq: 101 INVITE

Received:

SIP/2.0 200 OK (concerned to INVITE)

Via: SIP/2.0/TCP 192.168.150.2:5060;branch=z9hG4bK1E8EAF0

Call-ID: AF63FA16-2B2C11E3-992DD659-40589DE0@192.168.150.2

CSeq: 101 INVITE

Sent:

ACK sip:811@192.168.150.3:5060;transport=tcp SIP/2.0  (concerned to PRACK)

Via: SIP/2.0/TCP 192.168.150.2:5060;branch=z9hG4bK1E906A1

Call-ID: AF63FA16-2B2C11E3-992DD659-40589DE0@192.168.150.2

CSeq: 101 ACK

Sent:

ACK sip:811@192.168.150.3:5060;transport=tcp SIP/2.0  (concerned to PRACK)

Via: SIP/2.0/TCP 192.168.150.2:5060;branch=z9hG4bK1E906A1

Call-ID: AF63FA16-2B2C11E3-992DD659-40589DE0@192.168.150.2

CSeq: 101 ACK

Received:

SIP/2.0 200 OK  (concerned to INVITE)

Via: SIP/2.0/TCP 192.168.150.2:5060;branch=z9hG4bK1E8EAF0

Call-ID: AF63FA16-2B2C11E3-992DD659-40589DE0@192.168.150.2

CSeq: 101 INVITE

200 ok timeout

Regards.

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