No Voice over outbound SIP

[trupeni2012]

Setup

phones---------CUCM------------CME---------ASA------Internet----------SIP Provider

We have an issue where outbound calls through our sip, signaling completes but we dont get audio. In the other direction Inbound sip calls work fine.

From the traces i have taken on an inbound and outbound calls on CME and ASA i dont see any difference and all looks to be fine.

This problem happened when we relocated office and had to change the CME ip address and the addition of an ASA fw. The ASA is setup to inspect SIP.

Terry

[Tim Y]

Hi there,

Can you clarify if you're saying that the call setup completes and you're on the line with the other person, but they can't hear you? And if so, can you hear them?

Can you share the CME and ASA configuration? The two things I'd look for to start is

1. That the right codec was negotiated
2. ASA isn't blocking/dropping any traffic

Regards,

Tim

[trupeni2012]

Hi Tim,

Works now.  We had previously just repointed the existing SIP trunk to the new gateway ip address.

We deleted and recreated the SIP trunk on CUCM. Best practise i read on a forum.

[trupeni2012]

Well we seem to have fixed outbound sip calls but inbound is now broken. Running traces on inbound calls on the gateway i see this issue. The dial peer 300 routes to the CUCM where extension range 300-350 sit. Im suspecting an issue on the CUCM.

009025: *May 31 00:45:50.503: //-1/097916878133/RXRULE/regxrule_dp_translate: No profile found in peer 300 for outgoing direction

dial-peer voice 300 voip

destination-pattern 3..

session protocol sipv2

session target ipv4:10.1.1.6

voice-class codec 2 

 voice-class sip early-offer forced

dtmf-relay rtp-nte

ip qos dscp cs5 media

ip qos dscp cs4 signaling

no vad

!

009006: *May 31 00:45:50.495: //-1/097916878133/RXRULE/regxrule_stack_pop_RegXruleNumInfo: stack=0x8A029CC8; count=1

009007: *May 31 00:45:50.495: //-1/097916878133/RXRULE/regxrule_stack_pop_callinfo_internal: numinfo=0x89B9B9EC

009008: *May 31 00:45:50.499: //-1/097916878133/RXRULE/regxrule_stack_push_RegXruleNumInfo_internal: stack=0x8A029CC8; count=1

009009: *May 31 00:45:50.499: //-1/097916878133/RXRULE/regxrule_profile_translate_internal: number=011976000 type=unknown plan=unknown numbertype=calling

009010: *May 31 00:45:50.499: //-1/097916878133/RXRULE/regxrule_get_RegXrule: Invalid translation ruleset tag=0

009011: *May 31 00:45:50.499: //-1/097916878133/RXRULE/regxrule_profile_match_internal: Error: ruleset for calling number not found

009012: *May 31 00:45:50.499: //-1/097916878133/RXRULE/regxrule_profile_translate_internal: No match: number=011976000 type=unknown plan=unknown

009013: *May 31 00:45:50.499: //-1/097916878133/RXRULE/regxrule_profile_translate_internal: number=61280047377 type=unknown plan=unknown numbertype=redirect-called

009014: *May 31 00:45:50.499: //-1/097916878133/RXRULE/regxrule_get_RegXrule: Invalid translation ruleset tag=0

009015: *May 31 00:45:50.499: //-1/097916878133/RXRULE/regxrule_profile_match_internal: Error: ruleset for redirect-called number not found

009016: *May 31 00:45:50.499: //-1/097916878133/RXRULE/regxrule_profile_translate_internal: No match: number=61280047377 type=unknown plan=unknown

009017: *May 31 00:45:50.499: //-1/097916878133/RXRULE/regxrule_profile_translate_internal: number=09201006 type=unknown plan=unknown numbertype=called

009018: *May 31 00:45:50.499: //-1/097916878133/RXRULE/regxrule_profile_match_internal: Matched with rule 1 in ruleset 100

009019: *May 31 00:45:50.499: //-1/097916878133/RXRULE/regxrule_profile_match_internal: Matched with rule 1 in ruleset 100

009020: *May 31 00:45:50.499: //-1/097916878133/RXRULE/sed_subst: Successful substitution; pattern=09201006 matchPattern=09201006 replacePattern=300 replaced pattern=300

009021: *May 31 00:45:50.499: //-1/097916878133/RXRULE/regxrule_subst_num_type: Match Type = none, Replace Type = none Input Type = unknown

009022: *May 31 00:45:50.499: //-1/097916878133/RXRULE/regxrule_subst_num_plan: Match Plan = none, Replace Plan = none Input Plan = unknown

009023: *May 31 00:45:50.499: //-1/097916878133/RXRULE/regxrule_profile_translate_internal: xlt_number=300 xlt_type=unknown xlt_plan=unknown

009024: *May 31 00:45:50.503: //-1/097916878133/RXRULE/regxrule_stack_push_RegXruleNumInfo_internal: stack=0x8A029CC8; count=2

009025: *May 31 00:45:50.503: //-1/097916878133/RXRULE/regxrule_dp_translate: No profile found in peer 300 for outgoing direction

009026: *May 31 00:45:50.503: //-1/097916878133/RXRULE/regxrule_dp_translate: calling_number=011976000 calling_octet=0x0

        called_number=300 called_octet=0x0

        redirect_number=61280047377 redirect_type=0 redirect_plan=0     redirect_PI=0 redirect_SI=0

[Tim Y]

Hi,

What number is being dialed? And can you share your dial-peers and translation rules?

Also output of debug voip dialpeer when the call is coming in?

Regards,

Tim

[Deepak Mehta]

.

[Deepak Mehta]

1) first thing make sure you have proper translation -rules in place to covert digits send by provider to 3XX range

2) Make sure SIP trunk inbound CSS  have access to the phone partition containing 3XX DN's.

As suggested by Tim , run the debugs,number details and paste both dial-peer config in inbound from service provider and outgoing to CUCM.thanks