Not able to connect calls from third party SIP phone
Hello Cisco Community,
I wanted to get your advice with the configurations of a third-party SIP phone device in a CME environment. The problem I am encountering is that after configuring the "voice register pool" and "ephone-dn" for the SIP phone we are able to place calls and receive calls, but the calls from within our network are not able to connect. When a call is made from the third-party SIP phone and answered by any other phone unit in the network, the call does not connect and we listen to silence before the call is dropped. Now, placing a call from another VoIP unit in our network can establish and connect a call. Calling to outside the LAN we see no issues. We have the same third-party SIP phone in another LAN, but the other LAN has a CUCM in the mix, which makes it a lot easier to get it working.
Any thoughts on what I could be doing wrong?
Here is the config related to this unit in the CME...
ephone-dn 164 octo-line number 464 name Conf Room Neo 2
voice register pool 5 id mac "device.MAC" number 1 dn 5 dtmf-relay sip-notify voice-class codec 1 username test1 password test1
IntroductionThe IssueServices Shown their status as UnknownWhat actions require to be taken?Logs required for troubleshootingWhat to expect in the logs:
The purpose of this document is to provide troubleshooting insight into a well-known iss...
New Cisco Champion Radio release on Zero Trust for WebexListen: https://smarturl.it/CCRS8E14 Follow us: https://twitter.com/CiscoChampion Cisco introduced End to End (E2E) Encryption in 2008 as a Webex Meeting option where only the me...
Community Live- Tour of the Real-Time Monitoring Tool
(Live event - Tuesday, 20 April, 2021 at 10:00 am Pacific/ 1:00 pm Eastern / 7:00 pm Paris)
This event will have place on Tuesday 20th, April 2021 at 10:00 hrs PDT
Learn: How to configure Cloud Connected PSTN with Webex Calling
CCP Provider Name
Product Home Page Link
Webex Calling Region
Countries Supported by Provider
Free Trial Link
Contact Provider Link
FR & LU
Meet the Authors Video - Leveraging SBCs to Empower a Changing World of Collaboration
(Live event – Tuesday, 16th, 2020 at 10:00 a.m. Pacific / 1:00 p.m. Eastern / 7:00 p.m. Paris)
This event had place on Tuesday 16th, February 2020 at 10am PST ...